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Objectionable Consumer Practice

 
Objectionable Consumer Practice

Manager Lee Judson, Seaside, Oregon Motel 6, put my wife & I on a Do Not Rent list. My wife & I are respectable senior citizens, I am a disabled veteran.

We did nothing to deserve to be put on a list normally reserved for disreputable people like drug dealers and prostitutes. Good Lord, we stayed at that Motel 6 for 10-15 years without a problem. Mr. Judson refuses to tell us why he put us on that list. He told the BBB that he didn't want to get involved in a "He said, she said" deal and refused to tell even them.


Staying somewhere else in Seaside is not a problem for us at all, but I'm concerned that it might be mistaken identity and my reputation is shot, or it could be identity theft which needs to be dealt with. It could be an honest mistake. It might be some sort of prejudice on Mr Judson's part which also would have to be dealt with; whatever, I think it's not right that anyone should assassinate a person's character by association like that with impunity.


Motel 6

2369 S Roosevelt Drive

Seaside, OR 97138

Phone: 503-738-6269

Fax: 503-738-4276

From: Message Author (click here to email author)
Date: Tuesday, 21-Nov-06 00:40:38 CST

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I fully retract and withdraw all of my previous postings on this site concerning Accor, Motel 6 and/or Manager Lee Judson. Comfort Inn’s Opinion: December 26, 2006 Dear Mr. and Mrs. Colbeth,It is with pleasure that I respond to the comment card you left for our review at the Comfort Inn in Tumwater and to your specific request to be rated as a guest. I have given this request a lot of thought, and since you were obviously serious about being rated as a guest, I want to give your request - as unusual as it is - the proper attention it deserves.If I had to rate guests I would consider the following categories: 1. How did you treat our staff?2. How did you treat our premises and amenities?3. How did you conduct yourself while checked in? These are the three basic categories to consider. On our scale from 1 - 4, with 1 being excellent, 2 - good, 3 - fair, and 4 - poor, I would have to rate you excellent in all categories. You were courteous to our staff and pleasant to deal with. The credit card you presented for payment authorized on the first try and did not decline, which contributed to a smooth and efficient check in. As a guest in our hotel, you treated our premises with care and consideration - you didn't smoke in your non-smoking room, you didn't disturb other guests with loud music, TV, loud conversations or even arguments. You didn't break anything, nor did you excessively soil our linen or towels. In the morning you had your breakfast during our posted breakfast hours, not 45 minutes after breakfast closed and the breakfast area has been cleaned. Above all, you surprised our staff with your genuine concern about how you might be perceived by us. I hope you find this rating helpful. We do not expect our guests to rate "excellent" all the time. We appreciate guests who show kindness and courtesy, who do not hold our staff responsible for things that go wrong that were beyond our control, such as the loss of cable TV during the recent power outage. I see all sorts of guests come and go. About 5% rate excellent, 55% rate good, 25% rate fair, 15% rate poor. The 5% who rate excellent keep us going every day. They make up for the 15% who rated poor and instill in us a genuine wish to treat others with courtesy, kindness and respect. My staff and I want to thank you for being one of the 5% who rated excellent. Your kindness is much appreciated and will be remembered for a long time. Best Regards, Monika FitzGibbonComfort Inn & Conference Center1620 74th Ave SW Tumwater, Wa 98501phone: 360/352-0691fax: 360/352-0871



From: Message Author (click here to email author)
Date: Thursday, 10-Apr-08 11:26:47 CDT

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