Whirlpool Refrigerator Purchased from HHGregg, with an Extended Warranty.

Hello,

We purchased a Whirlpool Refrigerator from HH Gregg, in Beavercreek, Ohio,

during May of 2006, with an extended warranty.

Said refrigerator broke down Tuesday, Nov. 7. We are still without service.

Our next service is scheduled for Monday, Nov. 20. That is almost two weeks.

We have made many phone calls, been placed on hold for lengthy periods of

time, unable to reach a live person, been given several phone numbers to

call (run around), and are still without customer satisfaction.

Please help us as consumers. In that way, other consumers can know up front

what they might be dealing with, and make informed decisions when they

purchase goods.

Sincerely,

Kathy & Bob Reedy

937-898-7745

Comment On This

We are having the same problem with our "USED" whirlpool refridgerator that we were never told that it was used in the first place. We also have been getting the run around. We would have never purchased a used refridgerator if we would have known, that is the whole reason we went to HH Gregg in the first place. My advice to all the consumers out there do not buy anything from HH Gregg, Beware!