This complaint has been deleted.
cded462a, 2008-12-25, 06:25PM CST
I too had the same problem! i bought incredimail years ago and had downloaded
100's of stuff and them I bought incredimail Gold, after my subscription ran out for the godl they insisted I renew but money was tight and I just couldent renew at that time. I then found out the not only could I not use the gold downloaded stuff for incredimail but...they disabled many of the letter,notifires,ecards ect that I had bought years ago with the regular incredimal. so I am left with about half of the orignal stuff that I had already paid for. I too contacted the company and all they want is more money and dont care about me as a long time customer. and will not budge on the fact the they disabled stuff that I bought and had for years.
I use to sugest that family and friends
purchase incredimail but not any more they hav just been added to a long list of companies that have goten to big for their britches and treat you kind until they get your money or credit card info
then you just become a way for them to make more money.
and as far as Im conserned incredimail
SUCKS! and will get no more of my money
and I will not sugest that other buy incredimail in fact im doing just the opsite and every place that I can right an let others know the truth about INCREDIMAIL IM GOING TOO! BEWARE THEY WILL DISABLE OR TAKE BACK WHAT YOU PURCHASE FROM THEM WHEN EVER THEY WANT AS THEY HAVE CONTROL OVER THE PROGRAM EVEN AFTER YOU BUY IT AND ITS ON YOU COMPUTER AND THAT'S THE TRUTH
A VERY DISSATIFIED INCREDIMAIL CUSTOMER CHERYL SHOWALTER
cded462a, 2008-12-25, 06:29PM CST
cded462a, 2009-06-17, 12:08PM CDT
Dear Randy I had the same problem...the only difference I did buy one year of thier Gold content but when the year was up not only did they dissable the Gold but...alot of content that I had bought years before in the incredimail premium bundle. So I made many contacts
to no avail. Then I started to threaten them with the fact that they were in breach of contract and if they dident do something to remedy this problem that I was going to file a claim with consumer affairs and the Atourney General of the state that they operate from....IT WORKED ! THEY GAVE ME FREE OF CHARGE, A LIFE TIME SUBSCRIPTION OF THE GOLD GALLERY. WITCH GIVES YOU ACCESS TO ALL INCREDIMAIL CONTENT...SO I GOT BACK ALL THAT THEY HAD TAKEN BACK. I HOPE THIS HELPES YOU.
GOD BLESS YOU RANDY! SINCERLY CHERYL
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