Name of product / service

Bluegreen Vacation Club

Tennessee

Me and my wife did not want to buy into a full share right away, but did decide to take a trail offer in Tenn. We have now had a deduction taken out of our check for a year now and cannot use the points. We have to use them by the end of January. We could not use them in June-July-August. They had everything booked in Sept-Oct-Nov-Dec, so we couldn't go when we wanted to. They said that if we wanted to have something in Dec. We pretty much had to reserve it when we first started the program.

Our book says that we can also use our points for hotels if the condos are full, so we thought that would be just as well, another surprise-- now we have been told that our book is wrong!

We have now paid over 1,000 for nothing! Thank goodness we didn't go in for a long time commitment!

Brian Hieatt

PO Box 608

Tazewell VA 24651

276-988-1892