Menards countertop

Menards in Golden Valley Minnesota

I recently ordered countertops at this location. Since Menards does not have anyone to come out to measure countertops, I had my brother measure them for me. What I ordered and what I got are two different measurements. The store measures it this way and my brother measured it that way. Since, I signed the paperwork on the day I ordered them, in which I had to as if I did not sign it, it could not be ordered. So, now I have one countertop that is totally useless. On the day we put the countertops on and found out the one did not fit, I called Menards up and had my brother talk to them and he had the measurement right in front of him and was reading the measurement off of the paperwork. I talked to one of the managers and they said that I can reorder it but it will cost me an extra $100.00 dollars plus I have to bring back the other countertop with a restock fee. I told them that I could not afford to buy another countertop and this is the offer they gave me. Since, I have no countertop I am stuck with this situation. I personally don't think I should have to pay for this mistake, as if you had someone come out from your store in the first place to measure these countertops I would not be having this problem with the extra cost, at which I cannot afford.

I am a working student that bought a condo and I took X amount of money out of my 401 K to fix this place up and this was the last cost that I had to work with and I kept out this amount of money for my countertop and now this is the place I am at, so I would like to hear a solution to this problem.