complaint about International Wig, CA

Hello,

Just wanted to add my complaint to your database. I have never

experienced such rude, unprofessional customer service in all my years

buying products over the Internet as I did with this company,

International Wig (http://www.internationalwig.com/). The sales rep

called me names and insulted me with repeated emails to the point where

the harassment was so bad I had to put a block on my email address.

This was started because of my polite comment about how they should let

their customers know more details about shipping options and possible

delays so they can make an informed decision. That's another thing about

this company - if you want your item within a reasonable amount of time,

be prepared to pay for Express shipping on top of the already high regular

shipping fee. You end up paying somewhere in the neighborhood of $25 just

to get your item in the time it takes most Internet merchants to ship your

item via regular shipping methods.

There are many places to buy wigs on the Internet. If you want your item

quickly and without having a sales rep harass you, I strongly suggest

shopping elsewhere. Without a doubt, my experience with International Wig

was one of the worst Internet shopping experiences I've ever had.

Regards,

Linda Ferguson