RE: Complaint against Tata Indicom PCO connection

Dear Sir or Madam,

This is with respect to your mail dated 10th November 2006, regarding PCO connection.

We hereby inform you to kindly contact your local customer care centre.

For further clarifications, please call us on 121 from a Tata phone, dial 92430 00121 from any other operator or email us at Email User

Thanking you and assuring you of our best services at all times.

Warm Regards

Tata Indicom Customer Care

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From: rajni patwa [mailto:Email User]

Sent: Friday, November 10, 2006 11:27 AM

To: Care Karnataka; TATA

Cc: CONSUMER FORUM; CONSUMER FORUM

Subject: Complaint against Tata Indicom PCO connection

VGS/014/2006 10.11.06

M/s Tata Indicom,

Customer Care,

Delhi,

Subject: Complaint against not getting PCO connection

Dear Sir,

I regret to inform you that I applied for PCO connection vide your receipt no. 0004084 dated 7th October'06 for Rs. 800.00 (Executive Name is Sanjeev and Phone No. is 9873064825 which is now out of service). On 9th Oct'06 my father had visited to your Old Ishwar Nagar Office regarding this matter that time your executives inform us that you will get this connection within a week.

This is bring to your kind notice as per your commitment, Estimated due date was 16th Oct'06. But till date I have not been getting my PCO connection nor any response from your side after so many complain through mail or email. Now finally you have forgotten your commitment and your executives says that this money is not deposited in your account and Ex-Executive left with the job. But it not a fair deal I have your legal receipt. Please note that my work is suffering for want of the PCO connection. I, therefore once again request you to please give PCO connection immediately without any further delay.

Please treat it as Formal Notice other wise I will be forced to hand over the all papers to the Consumer Forum for the recovery of the amount at your risk and cost.

Thanking you,

Yours faithfully,

(Arvind Kumar)

Address : 1056 B/2A,

Ward No. 8,

Near Agarwal Dharmshala

Mehrauli,

New Delhi-30

CC: 1. Consumer Helpline and

2. Department of Consumer Affairs, Govt. of India for information and necessary action

please.

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