Cancellation of Account

Dear Sirs:

I have been charged $39.90 on my checking account without my authorization.

PLEASE CANCEL ALL FURTHER ORDERS, AND REFUND THIS LAST PURCHASE, SINCE I DID NOT AUTHORIZE ITS PURCHASE ON 9/14/05. THIS ITEM HAS JUST POSTED ON MY PERSONAL CHECKING ACCOUNT, AND I NOW DEMAND FULL COMPENSATION FOR THE PURCHASE. I HAVE NOT RECEIVED ANY FURTHER SOFTWARE SINCE YOUR PROMOTIONAL SOFTWARE, OF WHICH WAS TOTALLY USELESS!

It was my understanding that your software was marketed for free, and my only expense was the mailing charge, which has been paid for.

Byron B. Carson, Jr., AIA

Carson Architects, Inc.

4685 Lorece Ave.

Memphis, TN 38117

901-683-1953