Maytag AC - Warranty is Useless

Maytag AC with in home 5 year warranty purchased at Home Deport.

Purchased a 18,000 BTU window air conditioner at Home Depot in

West Windsor, NJ, on 7/5/2005. First time I tried to use it this

year it blew up. Should not be a problem because the unit came

with a FREE in-Home Services for 5 years warranty. Only it is

useless, the service provider (the only service provider) in this

area does not come to Trenton, NJ - which is where I live.

I've been calling and calling customer service at both Home Depot

and Maytag trying to get some help. No luck. Maytag is telling

me that they have to e-mail a supervisor and wait for a reply to

see if they can find another service provider that I can use -

they should be able to get back to me in about a Week. A week to

find the name of a service provider??? How crazy is that.

Tried several times to speak to a supervisor, but they are either

not available, or will not return my calls.

I am beginning to think that the warrranty that came with the air

conditioner is just a sham. I think that if they stall me long

enough, I will give up.

Sad thing is that they may be right. This is just so

frustrating. and with the current heat wave - I probably will

just go and purchase a replacement.

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