relaxed customs/ truck upgrades

COMPLAINT ABOUT:

RELAXED CUSTOMS

3170 Los Feliz Drive * Suite M * Thousand Oaks, CA 91360

Phone: (805) 446-3168 Toll-free Number: 1-866-606-7479 Fax: (805) 446-3027

ME AND MY PARTNER PURCHASED TWO TRUCKS FROM PHIL RUSH WHO WORKED AT THOUSAND OAKS DODGE. WE PAID CASH (90K). THE SALESMAN PHIL RUSH, TOLD US HIS SON OWNED AN CUSTOM SHOP AND IF WE TOOK IT THE TRUCKS TO HIS SON, ALL OF THE WORK WOULD BE WARRANTIED. I PERSONALLY PAID FOR A LIFT KIT, AN ON-BOARD COMPRESSOR SYSTEM, AIR SHOCKS AND REGEARING. THE TOTAL OF THE WORK COST AROUND 15 THOUSAND DOLLARS. NOT ONE OF THE ITEMS MENTIONED HAS BEEN DONE CORRECTLY. I HAVE HAD MY TRUCK BACK AND FORTH TO THEIR SHOP AT LEAST 3 TIMES. THE LAST TIME IT WAS THEIR, MY POWER STEERING BOX WENT OUT AND THE DEALER FORCED PHIL RUSH TO FIX IT FOR FREE (RELAXED CUSTOMS) NOW MY TRANSMISSION LEAKS, MY TIRES RUB, THEY PUT IN THE WRONG GEARS, AND MY POWER STEERING HAS GONE BAD AGAIN. RELAXED CUSTOMS WONT RETURN PHONE CALLS, THEY REFUSE MY CERTIFIED MAIL AND HAVE BLOCKED ME FROM THEIR E-MAIL. BAD BUSINESS AND I DONT KNOW WHAT TO DO.

Damon W. Premer

Vice President

cell:310-850-3989

C.I. Plumbing Inc.

1429 Lincoln Blvd. # A

Santa Monica, CA 90401

offc: 310-656-2400 FAX:310-656-2401