Company: Sunsetter / Awnings

Category: Other

I tried to buy a 12-ft VISTA Retractable Awning by SunSetter Awnings from Ebay. After I agreed on buying their product, I was set with unscroupulous ways of making my payment, instead of using PayPal, the Ebay's choice of payment. I assume that this corporation will offer me a safe way to pay online, however, this is what I wrote to them and their response:

Sent: Monday, May 22, 2006 8:08 PM

To: Ebay Auction

Subject: Re: Payment reminder for eBay item #4458978049 12-ft VISTA? Retractable Awning by SunSetter Awnings

The fact that you are not willing to offer an online secured page to make my payments made me worried. Also, the fact that you request my credit card over the phone makes me suspicious. The other payment option of sending a check gives me NO protection. So, I investigated about Sunsetter and found this neat page: http://www.consumeraffairs.com/homeowners/sunsetter.html which proves you are a dangerous company to deal with. So, cancel my tentative purchase immediately.

Ebay Auction COMPLAINTS.COM_FORM_MAIL_61926# wrote:

HI,

I