Orange Prepaid Connection - Roaming Charges

Dear Sir/Madam,

In Last week on 19th May 2006 I had gone to Alibaug [Maharashtra] from

Mumbai [Maharashtra]. There I got the call from Hutch Call Center for

converting Prepaid to

postpaid billing. I have taken the call & told her that I'll be back on

Sunday. After that I got the SMS from Hutch for deduction of National

Roaming. Re 49 has been deducted

from the refilled amount. Today on 24th May 2006 I talked to Hutch Team

Leader [Faizan Giri] as per him I have sent a SMS for activation of National

Roaming. I told him that

can he show me the records so that I can visit the shop see the same. But he

told while getting prepaid connection there is clause that customer will not

be able to see the

records. That means intention of Hutch is very clear to CHEAT the customers.

Afterwards I have visited Hutch Shop also for that but of no use. They also

repeated the same thing.

I feel like moving to consumer court.. its simply ridiculous!!!!!!!!

I would be very thankful if something can be done. In future Hutch should

rectify there system flaws & Customer will not be charged for this.

Prashant