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Company: Ble Cross/Blue Shield PPO

Category: Other

Blue Cross/Blue Shield

www.bcbsil.com

I have a medical condition where I need sclerotherapy. I have a venous disease. I need to know where I could go to file a complaint against Blue Cross/Blue Sheild for denying me coverage. This is serious. Left untreated could lead to disability, embolisms, painful skin ulcers(which I already have one).

They told my doctor they were denying me because I "never wore compression hose". Well, I never knew I needed them. I am not a doctor and neither are they. The insurance company needs to stop playing doctor and give people the medical treatment they need. What will they next tell a patient with heart conditions, "we're sorry, we can't help you because you should have done this or that to begin with". My doctor also told me the condition is hereditary.

I am unable to locate the physical address at this time, but I just want to know where I can file a complaint. I have PPO and STILL cannot get the medical treatment I need.