York Ridge won't deliver my goods

On 11/4/2005, I placed an order (#CP-254) with yorkridge.com for eight

goblets, at a total cost of $103.05. This was paid using a $100 gift

certificate and the balance of $3.05 charged to my credit card. At that

time, company representative "Steve" told me that the order should

arrive before Christmas. Some time later I was told that the items were

on backorder and would be delayed. I was fine with that, as the goblets

were not ordered as gifts, but for personal use.

More time passes. Finally, on 1/30/2006 I got an email from York Ridge

informing me that my order had been updated to "complete." I think,

"great, should be here soon." No such luck. On 2/21 I write to inform

them that my merchandise never arrived and to please provide tracking

information. No response, so on 4/18 I write again and inform them that

I have been more than paient and they have 14 calendar days to resolve

the problem. This time they send a form letter with some crap about

orders placed during the past 2 months being delayed. (By then my order

was five months old.) As of today, 6/7/06, I have yet to hear any more

from them and still haven't seen my merchandise. I've had it with this

company.