Home Depot Corona CA

I had the worst experience in retail than I’ve ever had in my life.

I went to Home Depot today to buy $3200.00 worth of tile and it ended up being a 6 hour ordeal!

They had part of the tile at the store in our town however, the employees attempted to get it transferred from a store to the store which we were at. Home depot would not accommodate. We offered to pick it up . They said they wanted to get a visual on it and reserve it. After an hour and a half they were successful. (I should have known to leave). The sales people then told me to go to customer service desk and order it from the store that had the tile and they would deliver it to our home (for a $90 charge) . We agreed. The transaction took approximately two additional hours. They were unable fax the delivery phone order to the excising store. To give me a receipt or confirmation of my order after 2 hours. In addition I asked to speak to the manager who was unable to help me. I left with out my receipt!

I can not believe it!