vonage

Vonage

% DHL Logistics

2400 Spiegel Drive Suite G

Groveport OH

43125

from Nancy B Kramer

37220 Shadow Wood Lane

Fruitland Park, Fl 34731

352-728-8873

order # TWOUEGO17S

Over a month ago I signed up for vonage--the phone rep assured me they would have my area code available in a few days, but until then, they gave me another area code, which is long distance for anyone here calling me. I called and cancelled the service. I spoke with three different people, could not understand half they were saying and they said, "I THINK" your service is cancelled. Then I was charged $9.99 taxes on my credit card. The equipment was sent to me anyway. I want to return it, but cannot find a site that I can print return labels from OR have any rep tell me how to return it. I don't think they know themselves.

NO I WOULD NEVER SIGN UP FOR VONAGE AND IT'S TERRIBLE CUSTOME SERVICE. Once I get theis box back to you, that is the last I want to hear of you.

VERY UNSATISFIED EX-CUSTOMER

Nancy Kramer

Email User

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