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vonage

 
vonage

Vonage

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2400 Spiegel Drive Suite G

Groveport OH

 

43125

 

 

from Nancy B Kramer

37220 Shadow Wood Lane

Fruitland Park, Fl 34731

352-728-8873

 

order # TWOUEGO17S

 

 

Over a month ago I signed up for vonage--the phone rep assured me they would have my area code available in a few days, but until then, they gave me another area code, which is long distance for anyone here calling me. I called and cancelled the service. I spoke with three different people, could not understand half they were saying and they said, "I THINK" your service is cancelled. Then I was charged $9.99 taxes on my credit card. The equipment was sent to me anyway. I want to return it, but cannot find a site that I can print return labels from OR have any rep tell me how to return it. I don't think they know themselves.

 

NO I WOULD NEVER SIGN UP FOR VONAGE AND IT'S TERRIBLE CUSTOME SERVICE. Once I get theis box back to you, that is the last I want to hear of you.

 

VERY UNSATISFIED EX-CUSTOMER

 

Nancy Kramer

 

Email User

EarthLink Revolves Around You.

From: Message Author (click here to email author)
Date: Wednesday, 26-Jul-06 10:33:43 CDT

Business: Reply Online   Consumer: Comment On This

 

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