After Hours Formal Wear
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After Hours Formal Wear I purchased a pair of tux shoes from the After Hours store in the Moorestown Mall in NJ. I looked at one of the shoes in the bag they are stored in and naturally assumed the second shoe was alike. However when I arrived home and inspected both shoes I observed the second shoe was not only a different style but a different size and a left shoe the same as the other. I proceeded back to the store the next day and was told there are no refunds on retail purchases. They also did not have a complete pair of shoes in the style and size I purchased. They also didn’t have the matches to the pair of mismatched shoes I had! I asked for the manager but there was none until the next day. The sales clerk was willing to order the shoes but I was told this could take several weeks if the warehouse had them available. This was unacceptable. I left and purchased a pair of shoes at a competitors store, saved money and aggravation. I have filed a complaint with the Better Business Bureau and will contact my bank to dispute the charge since I paid by credit card. I would steer clear of After Hours Formal Wear. There are enough competitors’ stores you can shop. I know this one is not consumer friendly! From: Message Author (click here to email author)Date: Monday, 09-Jan-06 21:20:38 CST Business: Reply Online Consumer: Comment On This |
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