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Dodge Ram 2500

 
Dodge Ram 2500

2004 Dodge Ram 2500 Hemi Stall w/loss of power steering and brak

My truck was bought new from Hood River Dodge, Oregon, and has been in for repair because of the engine dying right after accelerating from a stop with loss of power steering and braking. They have had it 9 times starting last April and it has happened 12 times. Most of the time in the middle of an intersection and one on a narrow interstate bridge. There are numerous reports on the web of this happening all across the country with 2004 and some 2005 Dodge Ram trucks and some Durangos equipped with the Hemi engine. Dealer has worked with Damler Chrysler techs and engineers to no avail. Dealer says it is Chrysler problem and they need to come up with fix. I have contacted the Dodge consumer line, 800-992-1997, 9 times. They prompted me to send in card in " Owner's Rights under State Lemon Laws" booklet and I was called on 11/10/05 and told they received the card and would contact me in 7-10 days. I have not been called back so I called 800# again and they said it was in the hands of there zone office, Mark Hyland, 866-337-7515 ext 3391, where I left a message on 12/22/05. I have also filed 3 NHTSA safety complaints. When I asked the Daimler rep named Nikki, ID 7cs, on 12/22/05 to speak to a supervisor she told me that they did not talk to customers. When I became irate she put me on hold and a man named Dante came on and gave me the info about the zone office, What is Daimler Chrysler and the NHTSA waiting for people to be injured or killed before reacting? I have left 2 messages at the zone office and they will not return my calls.

 

 

Orlando Rucco

Email User

Why Wait? Move to EarthLink.

From: Message Author (click here to email author)
Date: Saturday, 07-Jan-06 17:06:43 CST

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