Repeated Inexcusable Misconduct by USPS : Refusals to Deliver Mail and Repeated Lies and Other Abuses

Frederick A. Jones

670A Greene Avenue, Apt. 3B

Brooklyn, New York 11221

(718) 919-2028

Tuesday 31 January 2006

Inspector General

United States Postal Service

1735 North Lynn Street

Arlington, Virginia 22209-2020

Telephone Number: 1-888-877-7644

Fax Number: 1-866-756-6741

Email: Email User

COMPLAINT

Dear Inspector General:

At 1143 hrs., on the above date and location, I received a call from the USPS (1-718-602-2309). I explained the problem described below. USPS responded by suspecting the reliability of the front door bell and by telling me that USPS will seek to resolve the problem.

At approximately 1230 hrs., Monday 30 January 2006, I did receive a PS Form 3849 for a parcel (article number: 4201 1221 9121 1067 2808 3121 0386 15), indicating the following:

"Today's Date" as "1/30", "Available for Pick-Up After" as "Date: 1/31/06, Time: 1000", and "Rang Bell @ 11:58".

However, I had been in my apartment constantly. The bell does work, and I would have heard it. Moreover, receiving this parcel (medication from the VAMC) in a timely manner is a gravely important matter. The carrier did refuse to walk up the flight of stairs that is the stoop and actually ring my door bell.The carrier lied, when he or she indicated that my bell had been rung. Moreover, for such conduct, there appears to be an outrageous neglect to even investigate.

I am forced, for the third time, to wait two or more days in order to travel across town and wait on the certain long line. In addition, I can not even afford the $4.00 trips. This problem, as well as many other important service problems, is plainly an urgent matter and should be investigated in good faith and corrected.See, also, the 30 January 2006 confirmation number CO 2552 .

During a period of approximately three previous months, some familiar problems have returned to the Bushwick Station Post Office (1369 Broadway, Brooklyn, New York 11221-9997,[718] 602-3111). Accordingly, USPS has repeatedly and inexcusably refused to deliver parcels to my residence. USPS did also lie by indicating and telling me that they did ring my door bell on several previous days.

Indeed, I am a 61-year-old disabled veteran and an indigent citizen who does promptly answer all rings by going down three flights of steps to the building entrance.Moreover, during previous months, many persons have mistakingly rang my door bell. Nevertheless, the USPS has continuously refused to walk up the flight of stairs that is the stoop and to ring my bell during this time.

During this week, I was forced to travel across town to the Bushwich Station twice.

The carrier had refused to deliver my medications from the VA, and then repeatedly lied about it. In addition, the USPS records indicate that such parcels were delivered to my residence. Such public records are false and misleading , and they do not describe what actually transpired.

Indeed, on Friday 27 January 2006, at the Bushwick Station Post Office, I completed approximately 20 or more minutes of waiting that followed 15 minutes of travel. This ordeal was the second time in seven days. I, then, stood before an employee who had no name tag that I could see. She was a nameless and very old female employee. I presented to her the PS Form 3849 in order to receive my VA medication. I did inform her that the station manager had allowed me to pick it up at that post office, on that day. She told me to never call that post office again, because the only proper way to ask that the parcel be held for pickup is to use the telephone number that is plainly on the form that I presented to her (PS Form 3849). "I' m sorry," she said. "Go back and do this again, like it is supposed to be done," she demanded. Then, she returned the aforesaid form to me.

However, the many customers who are usually loadly complaining about the service became silent. They had heard her outrageous and false statements made to me, and were angrily watching the aforesaid employee.

She, then, asked for the aforesaid form. She departed, and ten or more minutes later she returned with the parcel (article number: 4201 1221 1067 2805 3120 6836 25). The previous parcel that I had been ordered by the Station Manager to be picked up at the Bushwick Station had the article number: 4201 1221 9121 1067 2805 3120 2233 26.

In prior months, my mail had often been discoverd by me outside of and on top of the building's mail box.

In addition, the USPS website indicates that those who wish to complain (throughout America) can simply do so. However, after hours of efforts, it is very clear that only a means to ask questions is actually available to complainers (on the USPS website [ http://www.usps.gov]). There is no available data for feedback. Complainers, also, appear to be targets of retaliations. One is, therefore, forced to conclude that USPS openly intends to be self-serving.

Thank You.

Sincerely Yours,

Frederick A. Jones

670 A Greene Avenue, Apt. 3B

Brooklyn, New York 11221

Telephone No. 1-718-919-2028

Fax No. 1-718-919-2028

E-mail Address : Email User

_____

Bring words and photos together (easily) with

PhotoMail - it's free and works with Yahoo! Mail.