capital one

I would like for you to post this complaint on your

website.

I recently opened a credit card with Capital One

because they sent me a special offer. First of all,

the offer that I was promised is not the one that I

was given. Second, their customer service is

horrible. I just called and got someone with a heavy

accent (seems they outsource overseas) who really

could not help me. Seems they have to read a script

instead of being able to speak intelligently.

I'm not interested in Capital One fixing anything for

me because as soon as my promotion expires I'm paying

the balance in full and closing my account.

I've never done business with Capital One before but

thought I'd give them a try. What a big mistake!

This is once company I wont do business with again!

I'd like for the visitors to your website to be warned

of my bad experience so they can do business

elsewhere.

thanks

(Please do not print my email address since I don't

want anyone from Capital One to get back to me)

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