on their minds
|
on their minds Dear Sirs, I am Dutch citizen and my permanent residence is in the Netherlands. In September, October 2005 when I was visiting Venice FL, I visited the Venice location of Lifestyle Family Fitness. Coordinates Lifestyle Family Fitness: Lifestyle Family Fitness 941-496-4122 1-800-991-8755 ext 11 1667 US Highway 41 Byp S Venice FL 34293-1034 website: www.lff.com I told their representative that I am visiting for a month and that I would like to use their facilities for a month. I was advised to sign a paper and to pay by credit card. Now, I see my credit card statements with monthly charges for every month thereafter. I called with Lifstyle and I asked for a refund of the period charged after I stopped visiting them.. They told me that I signed a contract for a permanent membership. A Lifestyle lady (at 1-800-991-8755 ext 11) advised me to go backin person to Venice and to ask to be removed from their files. I asked her why had I been advised in such a way. Without giving ant answer on my question, she replied that since they have my signature, they will continue to charge me for as long as I do not go to Venice FL to cancel the contract. I complained that I was wrongly advised. I explainden that I, as a foreginer, do not understand the US English at the level of knwoing what a contract fully means. I also trust that, as a client, I should be advised in my own interest. I explained about my visit and my intentions to use their place for a month. I said that the advice when I signed the contract proved to be one of the worst. So, I requested her to correct this. Instead she advised me to go back to Venice. Now I asked this lady at the 800 phone: why should I cross the Atlantic for this. Couldn't they, there in Venice, fix this? No, she said, she has a piece of paper and she will keep using it (charging me) indefinitely.. I complain as follows: - I was given a wrong advice for what type of contract to sign as a visitor; I was not advised to the best in my situation. - Lifstyle refuses to pay back the money they charged after I stopped using their facility - Lifestyle states that they will go on charging me as lng as I do not show up in Venice FL to cancel the contract. - Lifestyle advised me - inspite being aware of my current location - that the only way to stop my membership with them is me to make a trip to Venice FL (3 days, 14,000 miles, USD 2,400). Regards. Mario Visinescu van den Berghlaan 367, 2132 AK Hoofddorp, Netherlands phone 011 31 23 564 3334 cell 011 31 653 759 060 From: Message Author (click here to email author)Date: Monday, 16-Jan-06 18:41:58 CST Business: Reply Online Consumer: Comment On This |
|