Westlake Financial Complaint

I have had my account with Westlake Financial for approx. 9 months. I admit

that I have run into some financial difficulties, but I have never done

business with a finance company so arrogant. I wish that I had never been

financed with this company. I was delinquent on my account by 30 days, they

never spoke with me in person, and had someone on their way to pick up my

car. They wanted to know the condition and location of my vehicle. I asked

them for 4 days to come up with the money and I was forced to borrow money

from a family member. If I didn't give them the money by 5:00 p.m., they

were going to take the car. Once again, I am behind on my payments by "37"

days and they have asked to know the location of the vehicle. I asked them

to extend the repo by 2 weeks and they transferred me to some pig-headed

jerk. He proceeded to tell me that they would extend the payment, but that

they would have to come take the vehicle until payment was received. I

pleaded with him and told him that tax season was coming up and that I am

currently working 2 jobs. Don't you think that I would need a car to get to

work, I have 3 kids! I have to make a payment by 5:00 p.m. on Monday, the

16th. I let him know that he wasn't much help, slammed the phone down and

started crying. I am trying to refinance my car and thought that my story

would help prevent people from financing with Westlake. Sincerely, Jessica