Complaint no. GR111157266-2960 against Airtel Broadband

Dear Sir/Madam,

This has reference to my complaint no. GR111157266-2960 few months back(WHICH WAS NEVER ATTENDED) regarding the considerable drop in bandwidth. I had been using Airtel’s DSL connection for last 10 months and its quality of service can be easily judged by the no. of complaints during this period. To top it all, though I’ve been using the speed 500 plan, what I was receiving till now was as low as 45 Kbps. Whenever I talked to their executives, they would suggest me to check the bandwidth using CNet speed test calculator and convinced me. But once I replaced the ISP name on the CNet site with the “XYZ”, it showed the bandwidth less than 50 Kbps. That was shocking. I complained about it and then their new Executive said that CNet site was an absurd. Plz tell me was I being made stupid all the time. I’ve stopped using their services. My connection has also been disconnected but I am not bothered. But what is bothering me now is the number of calls, their so-called intelligent Executives are making to me and to top it all, they even visited my house for the bills. I am really upset about it and thus planned to lodge this complaint against them on your site before moving to the consumer court and take a legal action against them.

Regards,

Prince Gaurav

Tel. No.:0124-5141377

Customer ID: 11022960

Mobile No.:9891406099

Prince

Smile is a curve that can set a lot of things staright