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Office Max online order.


The weekly special included an Olympus FE-120 camera, a 128 XD memory card and an Epson all in one printer. The price was $229.98. I put in the order, online December 16, 2005. The special ended Dec 17. I also ordered a 256 XD card. I used a $50 coupon that Office Max had sent to me via email.


The order indicated a delivery date of Jan 4. That was ok with me. The camera and the 256 card arrived before Christmas. I called Office Max around New Years and asked about the printer and 128 card. I was told that

it was on the order and that they would be shipped Jan 4. That was still ok with me.


On Jan 11th, I called Office Max regarding the order. The representative said there was no printer or 128 card because I did not check "bundle". I asked what she was talking about. She said I did the order wrong. I was

shocked, as I had ordered various times from Office Max online and never had a problem.


I sent feedback to Office Max and got a note back that I had not indicated "bundle". I did not print the order form, but I did print the rebate forms

for the 256 card and the Epson printer. I do not have proof that I ordered correctly, but it looked ok to me. Also, why was I told the order was ok,

then later someone said it wasn't? I ordered based on the special price.


I would like this message sent to Office Max at Email User


Jean



From: Message Author (click here to email author) (no email address available)
Date: Saturday, 14-Jan-06 20:02:31 CST

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