Sherwood Bridal

Please post the following complaint on your site.

SHERWOOD BRIDAL - DO NOT USE THEM!

Yet another bride is unsatisfied with the service

received from the staff at Sherwood bridal. I ordered

my wedding dress with them in September 2005 for an

April 2006 wedding. I was told that the dress was

expected in store at the beginning of Novemb 2005 and

that they would contact me to arrange delivery.

December 2005 I still has heard nothing. I left

repeated messages, e mails and sent faxes to Sherwood

bridal chasing up my dress. They finally replied weeks

later to say that my dress was expected in the next

week.

When the dress did arrive (or I was told it had

arrived - I never actually saw it) I had to go through

the whole trauma again to try to get it shipped.

Repeated telephone calls, emails and faxes went

unanswered. I was told the dress had been shipped to

me, it didn't arrive (bridesmaids fitting had to be

put off). I was told the dress might not have been

shipped. I was again told it had been shipped. It did

not arrive. Three months before the wedding I do not

have a dress and doubt that one has actually been

ordered. Sherwood Bridal has taken payment in full

however for both the dress and the shipping. My entire

schedule has been destroyed - I cannot set a colour

scheme, order bridesmaids dresses, flowers, grooms and

groomsmen's wear or move any further until receipt of

my dress (it is coloured and everything needs to match

it!).

I am seriously considering reporting Sherwood Bridal

to the Police for fraud. I am certainly going to make

a complin to Trading Standards and if I see no dress

in the next week will sue.

AVOID THIS STRESS - USE A DIFFERENT BRIDAL STORE AND

SPEAD THE WORD TO AS MANY OTHER BRIDES AS YOU CAN.