LG Electronics.U.K .Ltd. LG DVD/VCR breakdown of product after less than two years.

LG Electronics U.K. Ltd.

LG House

Slough

Bershire

SL1 4DX

My wife and I bought the above product just before Christmas in 2003.about two months before Christmas 2005 it became faulty and in-operative. I complained at the Local electrical supplier who tested it and were unable to mend it and gave me the wholesalers details, LG Electronics.

After many phone calls and several letters which gave us a hopeful completion to our problem with this item, they have finally said they cannot help us on the is occasion.

This is despite sending them a copy of an engineers report outlining a common fault that was listed on LG Electronics own bulletin board emphasising the very problem with the DVD/VCR player that we had experienced.

They state in their most recent communication quote " That they cannot give an indefinite guarantee on their products" unquote. On a package deal which included the said product, a wide screen TV and all round sound at over

Comment On This

WE HAVE THE LG CU515 AND THIS IS OUR THIRD ONE AND IT DOES NOT WORK THE WAY WE HAD HOPED IT IT DOES NOT GET SERVICE ANYWHERE LIKE MOST PHONES DO IT IS BASICALLY A $340 PAPERWEIGHT WE HAVE HAD IT SINCE DECEMBER AND WE HAVE ONLY USED IT ABOUT A MONTH IN THE SEVEN MONTHS WE HAVE HAD IT WE WOULD BE GRATEFULL IN ASSISTANCE IN REPLACING IT WE CAN PAY THE DIFFERENCE FOR A UP GRADE.