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CASHNET.COM complaint

 
CASHNET.COM complaint

To Whom It May Concern:

 

I am filing a complaint regarding a company called Global Payday Loans or Cashnet. They are located at , PO Box 571992 , Murray, UT. 84157 also at Global Payday Loans

4001 South 700 East #500 , Salt Lake City, UT 84107. Phone numbers listed are: 800-654-7444. The president of this company is listed as Melanie Robinson. Other addresses listed are P.O. Box 29729, Elkins Park, PA 19027 and P.O. Box 29729, Elkins Park, PA 19027.

 

Various unresolved complaints are listed in the Better Business Bureau for this company. In addition, various complaints are listed regarding this company at website called www.ripoffreport.com.

 

On 9/13/2005 I received a $300 payday loan from a company called CASHNET. This was after they took in all my banking information and supposedly verified that my bank accepted this type of automatic deposit and later deduction when this loan came to be due. I received the $300 deposit. I was to gradually get deductions from my account until this loan was paid off. This was called the pay down option. This was a deduction along with a finance charge. When the loan came due on 9/30/2005- I think- it turns out my bank did not accept deductions from this particular payday loan company. I did not realize this when I made this loan.

 

In fact I did not discover that this payday loan was not deducted from my account until a guy named Mr. Odom called and left a voicemail at my job-I will send a tape of this. He declared among other things that I had not paid and if I did not clear this up they would contact my job and take me to court and cause all kinds of havoc in my life. So I called this guy back and he was EXTREMELY rude and told me I immediately had to Western Union them the total money due! Again I did not know until then that this had not been deducted and I tried to explain this to this man .I told him I would not pay that excessive Western Union fee, but I would send them a money order at their business address. He refused to give me any business address. This jerk hung up on me three times in fact. I immediately called back each time.

 


Finally, I ended up speaking to a supervisor named Mr. Reilly. He clearly explained that some banks do not accept these type of deductions and after reviewing my information it appears that is what happened in my case. I explained that I would pay but I would not western union this fee or pay it on a credit card as he requested. He went back and forth with me on paying it then finally he said ok here is our address. The address he gave was 1060 W Addison St Chicago, IL 60613. We agreed to me paying half of this money due that Friday and the remainder my next pay period. So I sent $100 to the Chicago address. It turns out this was not their address. It was Wrigley Field’s professional baseball field address. I did not know this at all at the time. I presume this guy must be from Chicago and thought it was funny since I would not pay on credit or Western Union. I am not sure why this guy gave me this address, but this was so unprofessional and I had to wait weeks before this was fortunately returned to me. Of course I did not know this company did not get this money until they started leaving threatening phone calls to my job and sending threatening emails to me again. I emailed them back and forth trying to understand what had happened to the money I sent.

 

Finally, a guy who said he was the branch manager named Tim McFeeters contacted me. I will send his phone calls and emails via US postal. He actually apologized, but did not believe that Mr. Reilly gave me that address. We worked out an agreement where I would send 3 payments of 100.00 to this address, PO Box 571992 Murray, UT. 84157. I did this. I paid the agreed 300.00. Copies of these are to your US postal address Now this company is claiming I did not pay.

 

This week a guy named Robert Fine, has been calling my work on at least 5 occasions. This guy claims he is an attorney of some sort-, which he is not. This is clear by this absolute and utter disregard of the Fair Debt Collections Practices Act. This company is clearly violating consumer protection laws. He is constantly leaving threatening and harassing messages; claiming I had committed felonies and he had in his hand court documents that he was going to send, and he was going to tell my job all of this. This is HARASSMENT! He now says I owe $420! Copies of these messages are being sent to your US Postal address. I have clearly told him not to contact me at work. I have faxed this company twice not to contact me at work and have sent two letters not to contact me at work but they continue to do this. Now you have verification that I have done this.

 

This company must stop harassing me. I have paid this. They must stop calling my work. and making harassing contact and threats with me. I have clearly told them not to call me at work on 20 separate occasions! It appears this is a loan shark type company and they will never free me from this debt. We can go to court on this and I will prove my case, but until then they must stop harassing me at my job. Please assist. On January 11, 2006 I tried to speak to the President/ Owner of this company named, Melanie Robinson by calling the main number. I spoke to another lady her name was Jennifer Saltern. She claimed she was the office manager. She refused to let me speak to Melanie Robinson. She claims she collects the mail from the PO BOX address I sent my money orders and has never has seen correspondence from me. This lady is either lying, stealing the money I have sent , or does not actually receive the mail.

 

To resolve this company must be stop harassing me, they must face prosecution for their various consumer harassment violations, and soon if this harassment does not stop I will sue them through the civil courts. Mainly the harassment must stop they have been paid!

From: Message Author (click here to email author)
Date: Friday, 13-Jan-06 11:00:47 CST

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I also am getting threatening phone calls from a lawfirm for cashnet. At first they said I owe 500 and would go to jail within the hour. The number they call from is 855-826-6770 ext. 312. The lady that usually calls says her name is Tina Mindez. I told them they were full of it. I had not taken out a payday loan and they kept hanging up on me. Well 6 days later they are calling again. So I asked for detailed info.....who are you, where are you calling from, etc. She gives me all bogus info....Tina Mindez calling from back office of lawfirm....What law firm and of course I couldn't understand her INDIAN accent. I told her is was BS. She started cursing me and calling me a bitch and everything else. Some man got on the phone calling me a prostitute. They called me 20 times in 20 minutes. I filed a police report earlier and they are still calling me.

From: Message Author (click here to email author)
Date: Monday, 16-Jan-12 16:20:24 CST

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They are still up to their old tricks I was scared at first with all the threats and rudeness that first occured Then when I started to ask a few questions they would transfer me from one person to another . After a few minutes to think I knew it was a fraud I have borrowed from other lenders but never from them. I Asked for proof of the transaction with them and

they wouldnt produce any documents or anything to prove I owed them , they said they would after I payed them Yea right... I am waiting for them to call me back and they will get a ear full I am supposed to recieve my court papers on Thursday... They said so you are refusing to pay this debt? I said no I will pay it if I owe it but I am not convinced that I do. And so the story goes I hung up and did not give them any info to collect from me so I will see where it goes from here, I am a little more at ease after seeing that so many others have been harassed by these idiots as well. Does anyone know if any Charges against them have been filed as of yet?

From: Message Author (click here to email author)
Date: Thursday, 08-Dec-11 18:00:42 CST

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i also got call at my work stating they were going to have a warrant out for my arrest at ten a.m. wed morn if i didnt pay them ,i never even heard of them until this humiliating phone call, I dont know what to do to prove this. But I am contacting an attorney also

From: Message Author (click here to email author)
Date: Tuesday, 19-Apr-11 13:20:02 CDT

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I just went ahead & called the phone company that I deal w/ & told them I was getting harrassing & threatening calls & that I would like to change my phone number....because I was getting these type of calls, they didn't charge me for changing my phone number....the only reason they got your phone number in the first place is because of some type of payday loan that you received in which you had to give them your phone number....so since I don't intent on getting another payday loan, in which I would have to use my new phone number again, that I was okay....so far no one has called me & it has been almost 5 months.....so that is just my suggestion because believe me, they will continue to call you....no one can or will stop them....you have to take that step to do it yourself....

From: Message Author (click here to email author)
Date: Thursday, 07-Apr-11 16:03:06 CDT

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Okay to everyone dealing with these assholes we need to get together and do something about this. I am calling my lawyer tomorrow to see if there is anything that can be done. We don't need to take this and it needs to STOP!!!!!!

From: Message Author (click here to email author)
Date: Wednesday, 06-Apr-11 21:13:28 CDT

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I just received a phone call from them today. How did you get this issue resolved because I don't want them harassing me as well. Please let me know.


Thanks.

From: Message Author (click here to email author)
Date: Wednesday, 06-Apr-11 20:37:46 CDT

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I borrowere $300 dollars from cash net or usa cashnet.I am from virginia.I am a nurse. I didn't pay the money because i was not sure who the lender was.I started getting threaten calls from a 206 area code number.They call the company an told the company i stold money from them and cursed my boss out and called the company 29 times.that ridicolous.a have a patient confined to the bed they called her house and cursed her out also. i ask them to stop calling my patients home and the company i work for.they must want me to loose my job.this is not a good thing i have already file charges an the company did to.i told them to stop calling my job and patient home theystill do.

From: Message Author (click here to email author)
Date: Monday, 04-Apr-11 13:02:11 CDT

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I also recieved a threatening call from Mr.Berry, I have never recieved a loan from Cashnet.com. He was also threatening me saying we could handle this in or out of court and they had serveral charges they could file against me. If I did not send them $297 asap or they would see me in court. Not sure how to handle this, they have scared the crap out of me. If you have an suggestions E-mail me at Janelburleson AT aol.com. Thanks

From: Message Author (click here to email author)
Date: Wednesday, 02-Feb-11 16:29:56 CST

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I just got a call today from a Justin Cooper from some company stating I owe Cashnet.com $628, which I never had....I've had loans w/ other payday loan companies, but never w/ this company....I've paid all of them off....plus anytime you get a loan, they have your routing# & bank acct#, so if you don't call to set up a paym't they will automatically take their fee out every two weeks....so I asked the guy, if I owe them money, why haven't they went into my acct to collect their money....they said they would sue me & take my social security so I wouldn't have any benefits & possibly lose my job...I don't understand where they have been able to get my social security number, phone number & e-mail address....I don't know what the heck o do....I've always paid all my payday loans off....

From: Message Author (click here to email author)
Date: Friday, 21-Jan-11 17:53:09 CST

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I too have had issues with these lying scam artists. They call my phone today saying that I owed $295.Thats BS I have applied for payday loans but I got denied every time. They have all of my info and told me if I didn't take care of this that they would press numerous charges on me. Well when I was on the phone with the so called Mr.Chris Berry who also sounded like he was from India. Well he too had my bank info but couldn't tell me what day this money was supposable "deposited". So I went online and looked at all of my transactions while he was on the phone, and told him he was full of BS. He said we could handle this out of court or in court. So I asked him how he was thinking of handeling this out of court and he told me I needed to pay off $295. At that point I started cursing at him pretty much telling him to F off. I tried calling him back to see where he was located and no answer it just goes to a voice mail box that is full. I am getting sick of these people harassing me. I want to see what I can do to STOP this people. I am going to see about a law suite.


From: Message Author (click here to email author)
Date: Tuesday, 18-Jan-11 13:31:09 CST

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I have also beeen contacted by a man with a foreign accent named Kevin Smith and Eon Biship saying I recieved a payday loan of which I did not. Threatening phone calls to my workplace. I am tired of this and refuse to pay.

From: Message Author (click here to email author)
Date: Monday, 17-Jan-11 23:15:28 CST

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To whom it may concern I'am also a victim of this payday loan scam I also paid loan back using a visa debit card a guy by the name of lewis has been calling my job also making all sort of threats about sending cops to my job if I did not pay back a loan i have copy of what I paid back and they continue to call with threats I dont know what to do to resolve this please help

From: Message Author (click here to email author)
Date: Monday, 25-Oct-10 14:29:04 CDT

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call BBB(better business bureau) I just found out on my credit report that I was done the same exact way and the man has hung the phone up in my face and talked rudely to me and im calling bbb to have this tooken off of my acct. ITS ALL SCAMS!!!!

From: Message Author (click here to email author)
Date: Thursday, 14-Oct-10 14:37:15 CDT

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i just recieved the same types of calls from this company and i looked them up and found this site i also called the bank where i had a ccount before and the never was a transaction for this company done i called them back and asked for help the guy named jeffery told me to call a lawyer to get the info and that i was going to jail for 2 years they were calling from india and there are very rude i looked up cash net and could not find any numbers to call them this is some sort of scam and it needs to end we do have rights and i am not going to jail for something i did not do

From: Message Author (click here to email author)
Date: Tuesday, 05-Oct-10 11:51:19 CDT

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I find this incredible that these people are doing this to so many people. My problem is with a Mr. Walker says I owe 400.00 to cash net and that he is with the litigation department. I like others have takenm out a payday loan. BUT NOT from CASHNET and not in November of 2008. He has threatened to take my Socail Security check for the next year, sue me,and leave a lifelong black mark on my credit. He could not give me the day of the month. I have told him and someone named Anthony who claims to be the big shot that I do not owe it and to stop calling me. They both have offered a 200.00 settlement I just said no and hung up I have started saving the phone messages so If anyone wants to go for a suit I will contribute what I have. These men both claimed also to be with Liberty Law firm San Antonio Terxas. There is no such firm. A friend told me to try when they are on the line taking a pen and tapping the mouth piece of the phone and saying okay officer this is the call I want traced. It worked on a company salesman that would not stop bothering her

From: Message Author (click here to email author)
Date: Wednesday, 29-Sep-10 15:28:38 CDT

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my husband and i had the same thing happen to us some guy sounding foreign called him demanding our bank account information and said we committed cybercrime he was sending someone to kick our butt and he would out us "behind the bars", he claimes we took out a loan for 300 and needed to repay 840. but refused to give us documentatin proving this loan, or even a valid company he said it was for some cash net place. we explained we never had a loan through them and he threatened to come and dis member my family. this is sick...they need to bo stopped. they said also they were a parent company. they called several times. they were sending police and an investigation nteam out to our house

From: Message Author (click here to email author)
Date: Wednesday, 29-Sep-10 11:50:55 CDT

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Im having the same problem ,and spoke to a Tony Smith.

His phone was so bad that I couldnt understand him.

But I called the local news and told them and even gave them the phone number.

What we ought to do is file a big lawsuit against them.

From: Message Author (click here to email author)
Date: Friday, 03-Sep-10 20:07:08 CDT

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Cashnet.us,

I am simply appaulled when I got this phone call, they told me that I had taken out a loan for $5000, I wa like what and they said that I took this loan out feb 2009, I don't know what the world these people are talking about because the only loans that partipated in was loans that pay over a period of months I was not involved in any pay loans, these people have threaten me that they was going to call the police and the police will be to my house on tommorrow I just can't imgaine these people taken citizens threw this . These gentlemen sounded like they were from India also.

From: Message Author (click here to email author)
Date: Monday, 23-Aug-10 20:50:55 CDT

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I received a harassing phone call from this company on my voice mail also. I called back the next day, and they said that my file was already transferred to a law firm. I called the law firm, and the guy was extremely rude and threatening and couldn't tell me the exact date I took out the loan, only that I took it out the beginning of March. I don't remember taking out this loan. Also,I have not had any communication with them until now. I'm wondering if I even have a loan. Lastly, every single person I spoke to was Indian ( from India ), and I couldn't understand them ! I emailed the company to see if I have a loan, but how can I be sure they tell me the truth ?

From: Message Author (click here to email author)
Date: Friday, 14-May-10 15:36:18 CDT

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I just got off the phone with a very rude man allegedly named Tony Rollins, alleging to be an attorney, who ended up screaming at me, claiming I borrowed money in 2007. Also said it was a felony, that they were filing papers after 4:30 today. When they called they had a docket number. Duh, you get a docket number when you get a court date, idiot. He got really upset when I asked where he went to law school, why all the other lawyers were in cubicles around him, then I asked him to spell the name of his firm, and asked where he was located so that my sister, who is a paralegal, ( and I used to be) could look them up. Then he began screaming at me. I explained that I've been on disability for MS and epilepsy since 1999 and he asked why I would need a loan. Another big DUH, if I had borrowed money, does he think we get big money???? Stupid. I asked him to send me paperwork that I could see, he continued to talk over me, asking if I was going to accept felony charges for something like this, blah blah blah, I told him that if he would read the fine print on the back of credit card statements, etc., he would see that phone conversations are not binding and everything needs to be binding. Go back to law school. He screamed more and I said "Hey buddy I pay for this phone and I don't have to listen to you scream, send me paperwork" and I hung up. Game over.

From: Message Author (click here to email author)
Date: Tuesday, 06-Apr-10 12:37:39 CDT

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I received a call from a gentleman with an Indian accent as well. He stated that his name is Rome Pierce and that he was an attorney. He said that I owed a company called Cashnet $480 on a loan that I had not paid back.


I had never heard of Cashnet but was confused because I have taken out payday loans and defaulted because of financial probelms. I subsequently paid back the companies I owed but was confused thinking I may have missed one. He gave me a number to call for Cashnet. These people told me that they are a parent organization for 30 different payday loan organizations and could not tell me anything because they didn't know who I might have borrowed from and that all information had been forwarded to Mr. Pierce.


I called him back and asked for all documentation, including the electronically signed loan document. He continued to beat around the bush and basically tell me that I would get the documentation AFTER I paid or else it would be handled as a legal matter. After a few days of back and forth I finally told him that unless he could produce proof that I owed this money I would not be paying anything sight unseen. He told me that he was sending the police to my workplace to arrest me.


I don't believe for a minute that I will be arrested for an outstanding balance of $480, but I am not a lawyer and it's scary to think that I might be embarrassed at work and perhaps lose my job if I turn out to be wrong. This "fear factor" is probably how they get people.


The last call just happened today so I'll keep you all posted as to what happens, especially if I am arrested, lol!

From: Message Author (click here to email author)
Date: Thursday, 25-Mar-10 10:34:58 CDT

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There is a fraudulent collector who has called my work and home phones over a dozen times this week, and I am not in default with my loan. I am frightened because the man with a thick accent says, "Only God can help me." This business is harassing me, and it is upsetting. NEVER DO BUSINESS WITH THIS COMPANY, NO MATTER HOW DESPERATE YOU MAY BE FOR MONEY. IT ONLY HURTS YOU FINANCIALLY AND EMOTIONALLY IN THE LONG RUN.

From: Message Author (click here to email author)
Date: Friday, 19-Feb-10 12:38:30 CST

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The same thing just happen to me a guy calles robert from cashnet called and that the police will be at my home to arrest me it scard me until I look up cashnet and it lead me to this site and I see that I am not the only one going through this cashnet has to scaming people.

From: Message Author (click here to email author)
Date: Monday, 18-Jan-10 15:18:40 CST

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Hi.... this is the EXACT same thing that has literally JUST happened to me. I received a phone call (at my job yesterday....) stating that I should not ignore the call, but to contact them immediately. I called the number today (310.974.8955... spoke to some guy who sounds like he is from India) who immediately begins to call me a criminal and that I have committed a cybercrime (that I am a suspect in an ongoing investigation and that I have been charged with theft-by-deception and a slew of other things.... this supposedly is the result of receiving monies from CashNet (Cash who????.... I've never had any dealings with these people!!!) and that I did not pay them back. They stated that I gave them references "Jane Doe" (...come on!!!) and "Mary Smith" on the online application. As I just stated, I have never done business with CashNet.... ywt like a few of you have stated, they have my bank information, email address, the whole nine yards!!!!! This has totally and completely destroyed my day... then on top of that, they threatened that tomorrow I can expect a legal officer at my front door to arrest me and take me to court. And if I am not at home, they will go to my place of employment (which would undoubtedly cost me my job). I have gone to my bank and sat for an hour pouring through statement after statement and there is absolutely NOTHING deposited into my account from CashNet. I asked the bank representative to check if there were attempts to debit monies that maybe were refused... again NOTHING. Every bit of activity that has transpired with my account is on my statement. I have obtained a copy of my credit report and there's nothing on there... surely if I had done this, the creditor would have reported this to the credit bureau and there would be evidence of this on my report! To top it all off, they say they have tried at least 15 times to contact me... I have no emails, no postal mail, and no calls other than the one yesterday at my job. I refuse to pay anyone a cent... this is not a legitimate debt!!!!!! What can a person do in this kind of situation???

From: Message Author (click here to email author)
Date: Tuesday, 22-Dec-09 16:00:53 CST

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I also received a call at work today. First telling me that I have to appear in court for a Cybercrime. They wanted to know if I had an Attorney. When I asked what this was about, then they told me that I had committed fraud and cybercrime for requesting for a cash advance and never returning the funds. They said that I was sent numerous emails through aol, which I never received. I was transferred from one person to the next. I was threaten that the Police will pick me up on Monday and take me to court. They said they would submit the documents to start procedings to have me arrested for taking their money and not paying it back. I guess I'll see if I go to jail Monday or not. This is the first time I'm hearing from this company. I have applied for cash advance with several other companies with no problem, and they have been paid back in full. I don't recall a cashnet loan and if I did take a loan from them, why am I just hearing about it. No correspondences at all until today over the telephone at work.

From: Message Author (click here to email author)
Date: Friday, 04-Dec-09 19:24:47 CST

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Haha! I just got called at work by a Sean Rielly or something... Claims he is an attorney and a licensed PI, LOL. Ooohhhh booga booga. Anyway, he called at work and our operater put him on hold and asked if I wanted to take the call... I said to ask him to call me at home, which she relayed to him. He began to discuss my business with her (a clear violation of the Fair Credit Act), at which point I picked up the line. I explained that I would not discuss the matter at work and to call me at home. This "licensed private investigator" then stated they did not have my home number. Haha too funny.


Cash Net USA is not licensed to operate as a pay day lender in my state. The over debited my account, then returned the funds, then debited again, which failed as the original over debit had created overdraft fees. Now they want me to pay the original amount. I think not.


They have threatened legal action, do not believe them, they have never filed a suit in the State of Maryland... check your own states before you buy into that scare tactic... if they are not lcensed to lend they wiould loose anyway. Haha.


Dorks.

From: Message Author (click here to email author)
Date: Thursday, 03-Dec-09 12:43:52 CST

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Yes I also recieved various threatning calls!! I attempted to call the number back but I can never reach anyone!! I did apply for a loan but i did not recieve any money! i have the bank statements to prove it! We should really do something about cash.net and their scam!

From: Message Author (click here to email author)
Date: Sunday, 29-Nov-09 21:08:45 CST

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i just had some one call me and said that i was being sueid for a loan that i took out they had all of my information and told me that i needed to have my attonery call them this was from a cashnet.com i have no idea what they are talking about i have applyed for a loan on line but never recevied any thing but then some one started trying to take money out of my account

From: Message Author (click here to email author)
Date: Wednesday, 21-Oct-09 15:24:36 CDT

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Cashnet USA, also has messed me over.

They claimed I borrowed over $1,000 on July 17, 2009. I have never heard of them until I got an email the other day.


They also told me that if I didn't start

paying that they would take me to court.


I never borrowed money from them.Besides

why would I do something that stupid.

They also told me that I needed to file aa police report, but they expected that I would still have to pay the money back.


I am really worried, and I don't know who to turn too!

From: Message Author (click here to email author)
Date: Monday, 07-Sep-09 12:53:38 CDT

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I went through a similar thing but it was with ACE. They will tell you they are lawyers and call your job but far as the job part, all you have to do is tell them that it is against the law for them to call you on your job cause that is a personal phone call that can get you fired and you will sue the company if they don't stop. Trust they will not call your job again. lol I to paid $500 to ACE but they still have me on record as not paid and it is on my credit report. I had no idea of this until I tried to get a loan and I was denied.

From: Message Author (click here to email author)
Date: Wednesday, 29-Jul-09 09:07:25 CDT

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CASHNETUSA

i recently took out a 500$ cashadvance through CASHNETUSA.COM ( ive used different services in the past. you usually give your checking info driver license info and work info. you get your 500 and in 2 weeks you pay pack 550$. NO BIG DEAL. the big deal with cash net is they are loan sharks and leave out all important information until your online information in approved. 3 weeks ago i took out 500 with the understanding i could have up to 4 exensions. the problem is they charge you 125$ every time you extend so now after 4 weeks my 500 loan is up to 800$. and you never get to talk to a real person. i think this is a complete SCAM!

From: Message Author (click here to email author) (has asked not to receive email)
Date: Thursday, 17-Apr-08 18:00:24 CDT

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