Complaints: Park Cleaners on Meridian San Jose CA

Park Cleaners (1087 Meridian Ave. San Jose CA) destroyed my blanket which was given to my as a wedding gift. The new blanket costs more than $500. The blank was almost new and it was my first time cleaning it. Although its label clearly stated "Dry Clean Only", they put it in the washer/dryer and completely destroyed it.

Park Cleaners threw my blanket away without my permission. They just said it is destroyed. They never apologized but said "accidents do happen and you have to understand it".

They asked me for the original receipt so I gave it to them. They said they would call me but they never did for months. After visiting them and asking them to have the owner call me for many times, the owner called and offered $300. Originally, I refused to take $300 and was going to sue them. But then I changed my mind and decided to accept $300 because I didn't want to go through the hassel of going to the court.

When I went to get a check from them, the owner of Park Cleaners said he doesn't have the check with him. He asked me to come back in four days. When I went again, they ask me to wait and started to serve customers who came after me. They treated me like a beggar!

I was very disappointed at the way they treat me. So I started to talk to the lady in front of me about what is going on. As soon as I started to talk to the old lady behind me, one lady who works at the counter started yelling and cursing me. She said "Shut up! Shut your mouth and get your stupid self out of here!" I don't think I did anything to hear such things from her. All I wanted to do is to share my experience with the other customers. She kept insulting me until I get a check from the owner and leave.

I did not realize until I saw my bank statement that the check I got from the Park Cleaners did not get paid. When I called Park Cleaners, the owner said he stopped the payment.

It's been more than seven months and I have not been paid for the damage they have done.

Park Cleaners is irresponsible for their mistakes. They were unreliable, dishonest and rude. They insult their customers. They do not know how to provide professional customer service.

FYI, Park Cleaners (408-445-2739) is located at 1087 Meridian Ave. San Jose CA.

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