Capital One

Capital One placed a temporary credit to my dispute concerning a payment

made to Capitol One. The following month they removed it and added it

to the balance. I called again and was given a fax number to which the

bank must fax the information that the payment had been sent and had

been posted (paid) to Capital One. The bank gladly faxed the

information to Capital One.

Next month statement did not reflect the credit. I have written to

Capital One to no avail.

End result. Capital one took a $102.88 from me never credited it to me

and then charged me again for the same amount. I'm out $102.88 and

Capital One lost me as a good customer forever.

Why take pennies when you can take hundreds. Good business policy.

Mark

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My problem has been going on for 3 months.