Goodyear Tires complaint

I purchased a new GMC Yukon Denali 8 months ago. My new SUV came with standard all-season Goodyear Wrangler HP P265/70R17 tires. One chilly winter morning on my way to work, I heard an explosive sound and realized that my left rear tired had blown out. I was driving at high freeway speed (75 mph, the speed limit is 70) with other drivers driving at the same speed with not enough clearance in front and behind my vehicle. I saw smoke coming from the rear view mirror. I struggled to keep control of the vehicle while I also feared of a rear-end collision if I don't act fast. Realizing I am in an emergency situation, I gripped the steering wheel firmly, immediately hit the brakes, and made a sudden sharp turn on the shoulder. This sudden lateral shift and abrupt maneuver created a force that tilted the vehicle sideways (the two right tires - front & rear - were up on the air) for a couple of seconds. Since I knew I was at the first stage of an SUV rollover, I feared the worst – a single vehicle crash. The sharp turn on the shoulder led me to the freeway median (an open grassland with uneven pavement and soft soil). Thanks to the safety feature of my vehicle, the Electronic Stability Control (ESC), which uses sensors to detect when a driver is about to lose control of the vehicle and automatically intervenes to provide stability and maintain control during extreme steering maneuvers. Without even noticing the helping hand from this technically sophisticated system, I was able to regain control of the vehicle. After a brief moment, I felt my two right tires were back on level with the ground and the vehicle significantly reduced its power allowing me to safely stop the vehicle without rolling over. As for the blown out tire, it has been split in half. My SUV is equipped with tire pressure monitoring system that constantly checks the tire pressure on all four tires. Since the tire blew out in an explosive manner, it did not give me any warning. I talked to GMC about this incident and was seriously concerned of a tire manufacturer defect/failure. GMC stated they don’t make tires. I should take my case to Goodyear tires. There is much economic physical damage that resulted from this tire blow-out. The left inner fender well cover was damaged and created a hole (the size of a bullet) through the sheet metal. Also a rear body moulding was missing and damaged to left running board end cap. The rim on damaged tire needs to be spin-tested for balance and out of round road damage. The approximate damages to the vehicle are $4,000 - $5,000. And of course, emotional trauma.

Please post my complaint of this tire failure against Goodyear Tires.

Thank you,

Pamela/Sugar Zuniga

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