ABNAMRO CREDIT CARD/ICICILOMBARD GENERAL INSURANCE

Hi all,This is against ICICI Lombard General Insurnace and ABNAMRO Credicard division.

Please go through the following chain of mails you will understand how

The consumers are trapped with the teleservices and how much mental rupture it will

Create.

I never wanted to have a policy …I never given a wriiten autherisation to accept the

Policy against the ABNAMRO credit card.

Now ABNAMRO is insisting on paying an amount 2800 (I never used the card for my personal purpose

They only booked a general insurance policy saying me that I can cancel at any point of time)

Wheni approached to cancel the policy noboday bothered to give me complete information and

These people say I need to pay minimum of 4000 plus for the policy..

I can’t understand how stupid the communication gap between ICICI lomabard and ABNAMRO looks..

All the following issue has eaten a lot of time and money and energy from me.

I request all the consumers to think twice before saying yes on the teleservices people as they are least

Bothered to explain the rules which will trap you..

SO FAR NO MEANINGFUL SOLUTION THEY HAVE GIVEN BUT THEY INSIST ON PAYING THE AMOUNT.

I AM TRYING TO APPROACH A CONSUMER FORUM VERY SOON…

Regards,

Naveen

To: Email User,

Email User, Email User,

Email User

cc: Email User

Subject: Fwd: RE:'ICICILom=473-517' RE: Cancellation of the policy on

credit card

Dear Sir/Madam,

ICICI Lombard General Insurance ,

This is regd the cancellation of the policy and the full reversal of

the

amont that you have blocked on the ABNAMRO credit card.

Please find the following trail of emails that i have

sent to you regd

The cancellation of policy .

No body has informed me redg the duration (ie if i cancel in the first

month the full premium will be reversed or if it is late 50% will be

reimbursed)

I came to know about these rules only yesterday.

The hard copy has reached me in the mid of october .

i can't sit and read entire tiny letters of rules of the policy ( which

I never wanted to have)

i have sent the wriiten letter to cancel the policy thru registered

post on 11/11/2005.

And the icicilombard people were least bothered to respond quickly.

In the month of january i came to know that the policy is still active.

i was Shocked recieve the bills to pay for the abnamrocredit card which

I never used .

I resent the letter along with all the attachements thru dtdc courier

On jan 17 2006.

Because of the communication gap created by you and ABNAMRO this

Deadlock is happening.

Hope you people sort out this issue and let me know about the same.

I don't know ,but if meaningful solution(complete reversal of the

amount )is not occurred then it will force me to go to consumer forum.

Please respond proactively to this issue .

All this issue is showing both ! abnamro and icicilomabrd general

Insurance in a very bad light

Please revert back with the solution.

Thank you,

Naveen Maroju,

11/2,5th cross,

Madivala Sub Po lane

Madivala-Bangalore

Phone-NO-9845512833(M)

Note: forwarded message attached.

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----- Message from "AbnAmroSupport" < Email User

on

Sat, 19 Nov 2005

11:35:29 +0530 -----

To: "naveen kumar" < Email User>

Subject: RE:'ICICILom=473-517' RE: Cancellation of the policy

on credit card

Dear Sir,

Greetings from ICICI Lombard.

We are sorry for the inconveniences caused to you by us.With reference

to

your mail,we would like to inform you that as per the IRDA guidelines

we

require a handwritten letter duly signed by you for cancellation of

your

policy

You may send us the letter at the below mentioned address along with

your

policy details or credit card number and interaction

ID.

Need any further assistance please feel free to write to us we will be

glad

to assist you.

Warm regards,

Ms. Shilpa salian

Customer Support Team

ICICI Lombard General Insurance Company

Zenith House, Keshavrao Khadye Marg ,

Opp. Race Course, Mahalaxmi

Mumbai - 400 034

-----Original Message-----

From: naveen kumar ( Email User)

Date: Friday, November 18, 2005 08:39

PM

To: AbnAmroSupport ( Email User)

Cc: Email User ( Email User)

Subject: RE: Cancellation of the policy on credit card

Hi ,

Please update me whether the letter for cancellation of the policy

issued to mehas reached you or not.I am getting

calls from ABNAMRO to repay the amount which was blocked on the name

of this policy which i never interested in.

Please do the needful .

I am waiting fo rthe past one week in vain without any response from

you .

Please expedite the process and let me know if any more information

needs to be provided.

Regards,

Naveen Maroju,

+91-9845512833

Blore

AbnAmroSupport < Email User wrote:

Dear sir,

Greetings from ICICI lombard,

With reference to your below mail we would like to know you have been

insured under which insurance policy.Wether

it is a safety net policy or is it mediclaim policy.

If it is a mediclaim policy we would like to inform you that we

require a letter for cancellation dully signed by

you .You may fax the letter at the below mentioned fax number or you

may send it at the below mentioned address.

Need any further assistance please feel free to write to us we will

be glad to assist you.

Warm Regards

Ms Akshaya Shetty

Customer Support Team

Customer Support Team.

ICICI Lombard General Insurance Co. Ltd

Zenith House,Keshavrao Khadye Marg,

Opp. Race Course, Mahalaxmi

Mumbai 400034.

Fax No: 022 - 24924667<?xml:namespace prefix = o />

-----Original Message-----

From: naveen kumar ( Email User)

Date: Wednesday, September 14, 2005 03:05 PM

To: Email User

( Email User)

Cc: Email User ( Email User)

Subject: Cancellation of the policy on credit card

Hi,

Please cancel the ICICI Lombard policy on my ABN AMRO credit card.

no.XXXX XXXX XXXX 0024. as i don't need it.

Please let me klnow if any more information needs to be provided.

Regards,

Naveen Maroju