Complaints.com

TARGET HERVEY BAY

 
TARGET HERVEY BAY

MY FAMILY OF FOUR WENT TO TARGET TO BUY A WORK SHIRT. MY HUSBAND TRIED IT ON THEN WE PURCHASED THE ITEM. AS WE STARTED TO WALK AWAY A YOUNG MAN ASKEDE US TO STEP BACK INSIDE THE STORE AND SAID HE WAS THE STORE MANAGER , HE SAID WE HAD BEEN OPENING PACKAGES AND PUTTING ITEMS IN OUR POCKETS. WE WERE SHOCKED AND HIGHLY EMBARRESED AND I OPENED MY BAG AND MY HUSBAND WILLINGLY SHOWED HIS EMPTY POCKETS SAYING YOU ARE WRONG VERY WRONG YOU HAVE THE WRONG FAMILY .. THE MANAGER APOLOGIZED SEVERAL TIMES AND WE WALKED AWAY IWAS VISIBLY UPSET AND AS IT WAS JUST BEFORE XMAS MANY PEOPLE SAW AND WHO KNOWS IF IT WAS ANYONE WE KNEW . ONCE hOME HUBBY RANG THE STORE TO TELL THEM HOW UPSETTING IT WAS AND TO ASK HOW IT CAME ABOUT .HE SAID STORE SECURITY MADE A MISTAKE AS HE WAS LOOKING AT THE TAPES NOW AND THER WAS NOTHING ON THEM TO SUGGEST SUCH A THING AND ACTION WOULD BE TAKEN .HE SAID HE WOULD SEND US A STORE GIFT CARD AND A LETTER TO MY FAMILY APOLAGIZING . THE NEXT TIME MY WIFE HAD TO GO INTO TARGET FOR XMAS SHOPPING SHE WAS UPSET SAYING SHE COULDNT ,THE THOUGHT OF THEM CONSTANTLY WATCHING AND EMBARRESMENT. STILL NOT SATISFIED ,WE ,ASKED TO SEE STORE MANAGER, AND TOLD HIM WHAT THE STUFF UP IN PROCEDUER HAD DONE TO OUR FAMILY, HE SAID SORRY AGAIN AND AGAIN... THAT AFTERNOON WE GOT A PHONE CALL TO SAY HEAD OFFICE SAID UNDER NOW CI RCUMSTANCES WAS HE TO SEND A LETTER OF APO LOGY TO US AND ALSO TO SAY IT WAS NOT STORE SECURITY THAT TOLD HIM WE STOLE ,BUT NOW ,IT WAS AN UNKOWN CUSTOMER IN PASSING . THE NEXT DAY A GIFT CARD CAME FOR 30 DOLLARS HOW DARE THEY .WE HAVE LET IT GO BECAUSE ,HE IS ONLY A NEW MANAGER AND SAID SORRY SO MANY TIMES BUT I STILL HATE GOING INTO TARGET AND I NEED TO IN THIS TOWN....

From: Message Author (click here to email author)
Date: Saturday, 30-Dec-06 19:59:55 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

bay
hervey
target
Search our consumer complaints database
Browse complaintsdatesdates