RE: AMERICAN EXPRESS CANCELLED ALL MY ACCOUNTS

Hello,

I don’t kow where to start. I’m very jittery as well as upset right now, and I’m not usually in the habit of stating personal info on the web due to people that take advantage of personal information, but I am a business owner and at the present, I don’t know my recourse of actions (if any) regarding the following matter. I will say thank you to any help that may be given to me though in advance.

My business provides services as well as sell products. We accept credit cards as a payment method. I also have several American Express Cards. I have someone as one of my designated card holders/users on my AMEX Gold account. Recently that person paid for product using my AMEX Gold card on our credit card system. Which I guess is like paying AMEX using the AMEX account. At the time this person didn’t think that they were doing anything wrong in the least. I would not have though it either.

Today I was checking my account status online, and in big red letters it said that my account(s) were suspended please call. Very anxious to find out what was the matter I called almost immediately and was told that my accounts were ALL closed! I thought there must have been some mistake, but I was told I violated some paragraph in the cardholders agreement. I still didn’t think of this as a serious problem until I was told there was no reversal on this decision. After fermenting in this for several minutes,,,,I called AMEX back and asked to speak to someone that could remedy this situation….And once again, I was assured that it could not be remedied unless I paid off all my existing balances and then called back to TRY to reinstate my accounts. All of this must be done within 90 days too. It also sounded like there was no guarantee that they would,,,,,but of course they want their money. (which they will get by the way). There is nothing underhanded on this end I can assure you,,,,,,although they made me feel so guilty.

It boils down to how this is really gonna screw up my business and how betrayed I was made to feel by AMEX. In a nutshell, can anyone give me any info that may help me to get my accounts back? I couldn’t get further than a representative by calling AMEX.

Thank You!

Mark

PS- I would like to withhold my name and business info unless it is absolutely needed.

__________________________________________________

Do You Yahoo!?

Tired of spam? Yahoo! Mail has the best spam protection around

http://mail.yahoo.com

Comment On This

I can tell you that the best shot is once the accounts are paid off is to apply for another account.

The reason it was closed is it creates a false cash flow between your account and your merchant account. When you own a business you essentially own all product for that business meaning there is no need to be purchasing it.