Orbitz Website-"Great Fun . Com"

Last night (December 28th 2006) I was on the Orbitz website. As I finished up payment of a hotel room I'd reserved on this site, I read a message that asked if I'd like to save an additional 15% on my purchase to click a button. I did this and the website "Great Fun" said that I'd become a member and I would be charged 9.99 per month on the credit card I'd just used to pay for my hotel room. They give you a 1 888 number to call to cancel but I felt this is such a hassle considering I never requested membership with "Great Fun" and for them to just take my credit card information for something I didn't sign up for, is just plain wrong and dishonest. I mean, who wouldn't want to save an additional percentage? Then, you have to call to cancel and are put on hold for a while and redirected a couple of times before you get someone who simply confirms your address and gives you a confirmation. I'm cancelling my credit card because of this. I mean they could take your credit card information and do anything with it if they can just sign you up for a website just for clicking a button on another website. I'm very disappointed with Orbitz on this because they seem like a good and reputable website.

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This happen to me. I book with Obitz for a car rental in June and now I just discovered that "Great Fun" has been taking $11.99 out of my checking account for the last 5 months. I am so upset with this company. It's not only Orbitz it's Hotel.com and other rental/booking agencies.

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I have the same experience. I use Priceline.com to book my hotel to NY. It automatically led me to Great Fun's website to claim 15% discount. I didn't even realize what the deal was, my information was submitted to Great Fun including my credit card information. It was not fun that I was charged $11.99 each month starting from 05/2009 to my AE account and I didn't even noticed the charge. I submitted a transaction dispute through AE and emailed Great Fun CS to get my refund back. It apparently damages my credit score because I didn't notice the payment and the late fee keeps accumulating. Great Fun mailed me a $9.99 check and the term said if I cash out this check a monthly charge will appear on my account as I admit the service. However, I have never deposit or cash the check. Great Fun and priceline created such a big hassle and damage to me. I am very angry and disappointed for both web companies.

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Today is 1/23/09 and Great Fun is not FUN! They have been taking 11.99 out of my checking acct. When I called them and asked about my membership they couldnt locate me and wanted my checking account number. I told Lee Wallace the supervison that I wanted a refund and he hung up on me. I had to cancel via stop payment on my account

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This happened to me also. I contacted GreatFun @ the 800 # on Dec. 17 and they assured me my account would be credited. So far that has not happened. I'm very dissapointed in Orbitz also. I will wait anothe 10 days and call again I hope I don't have to cancel my credit card because of this.

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This happened to us too. I called and it took forever to get through to someone. When I did, I asked what and why we are being charged $12.99 month. I was told that when making a purchase on Hotels.com that in the small print we had agreed to sign up for this service. The agent mentioned that it would be easy to overlook. I said we do not want it. He kept saying what a great deal it is and we should check out their web-site. After reading these complaints I am going to try to get a refund and of course cancel any future debits to our credit card.

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It got me too!! very upset. I have no idea how they got my card number. any time I purchase anything online I do it with a credit card, but they had my debt card number. My account is now canceled.

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Today I received a postcard stating that my Great Fun membership fee would go up to $13.99. But I'd never heard of Great Fun. So when I called to cancel they offered me another year's membership for free. I told them to cancel and they gave me a cancellation confirmation number. I don't believe they ever charged any of my cards. Nor did they ever send me any information about my "benefits." BTW, when trying to find Great Fun on the WWW, this is the first site that came up. If they were a legit business, you think they'd have a website. It's got to be a scam.

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Count me in as another victim. I got it through classmates.com. This leaves me with very negative feelings towards them. I cancelled my membership and let them know why.

Cancelled my card, too.

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This happened to me. I didn't realize they had been charging my credit card since December (it's now September).

I called the phone number on the credit card and was told I had gotten signed up through Classmates.com.

I told her to immediately cancel me and refund my money or I would take legal action.

After I found comments like these, I was concerned that they hadn't done this. So I called my credit card company. I was told that they had cancelled me and refunded my money.

I wonder how they are doing this? Are these other websites like Classmates and Orbitz involved in this scam? If not, how is this company getting our credit card info?

The lady at the credit card company was so helpful. She did tell me that the company is a travel company called Elite Excursions.

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I just noticed an automatic payment taken out of my bank account (they got my debit card information). They said I signed up for it while using Classmates.com. I didn't sign up for anything. They have a pop-up that comes up when you're on certain websites and if the box is, or isn't checked? it automatically signs you up. I told them I wanted it cancelled immediately and that it better not show up on my next statement, or I would take legal recourse. They apologized and gave me a cancellation number and said they would refund my $12.99 in 10-15 days. We'll see. Now I have to cancel my debit card, as I do not trust them.......especially after reading all the complaints!

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I just woke up and checked my bank account and found this charge thank you for making this post I just discussed this in detail on my blog after spending the enitre morning on the phone an emailing Great Fun and AirTran and my bank. Check out my site http://youngblackandfab.blogspot.com

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aparently i was purchasing some avin online and i too joined great fun! without knowing about it. i called 5 min after i realized what happened and they put me on for for 30 minutes! and i hung up and called again. this time i wasnt so pollite to the jerks! i was very ittitated because as i was on hold the first time i googles great fun and this is the very first site to come up! what a surprise!!!! so i was very irate after reading all these comments, there for i was not very nice at all. at first the guy gave me the run around that they could not cancel my service because i had just "signed up" i basically told him that was bull and that i would be filling charges against them if it wasnt done in 5 minutes considering i just wasted 50 minutes on the phone already. after iritating me some more he sent me to him superior who then finally caneled my membership! i got a cancelation number and i WILL be looking at my statement to see if they are charging me monthly

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I had the same issues described here. I bought a ticket on Orbitz, got redirected to Great Fun who is owned by the Tilegiant Corporation. At no time did I knowningly authorize Great Fun to make a monthly reoccuring deduction from my credit card. Great Fun was of no help. Ultimately I recieved a full refund after filing complaints with both the Federal Trade Commission and the Better Business Bureau at http://www.connecticut.bbb.org.

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I too had the same problem using Fandango. I called 800-290-8603 and after going through spelling my name, etc, I got to a representative named Rachel. After reading what appeared to be a script and trying to convince me to keep my membership, she eventually agreed to cancel it and refund my money (you need to be persistent). I got a cancellation number from her. I noticed the charge only 5 days ago on my credit card bill and will wait to see if the 11.99 credit actually goes through.

For all intents and purposes, this is a scam. I don't care what link I clicked on, I never authorized anyone other than Fandango to charge me. Plus, I never received any type of mail or confirmation of membership to "Great Fun". I feel sorry for the many folks who don't scrutinize their credit card bills and get taken for a ride by Fandango and Great Fun. Obviously, I won't be doing business with either one of them again.

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Thought you might want their phone number. I just had the same experience when ordering a pizza. I contacted my bank and canceled my credit card. The phone number you need to contact TLG Great Fun is 1-800-290-8603 my bank representative told me to ask for a cancelation number and refund.

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In March I purchased an airline ticket package, including a car rental, from PriceLine.com. I did not sign up for anything else, consciously anyway. Soon after, I started receiving what I thought was just advertising, junk mail, from this Great Fun outfit. Iremember briefly looking over one of the first ads to arrive. "Save money at all these places," it said. "Whoever heard of these places. This is junk", I said, throwing the ad into the trash. I didn't realize that I had just thrown away what was probably membership material. This spring was very busy for me and it wasn't until early July that I noticed an $11.99 three month recurring charge on my credit card from this Great Fun outfit. I called them and spoke to a pleasant young woman who apologized and said she would immediately discontinue my "membership" and refund my $11.99 but that she was not authorized to refund any more than one month. Annoyed, I ordered her to get her supervisor who told me she could only do two months. I was incensed and started to come unglued. She put me on hold again, returning to say they would refund my entire amount. I was admonishing her company, through her, and in the course of conversation discovered that it was PriceLine's page that had hooked me. Then I remembered that this same thing had happened to me about five years yearlier when I purchased an airline ticket to Russia. It was Great Fun that time also! They, and PriceLine (probably PriceLine owned!) have been scamming people for over five years. This activity should be made illegal, if it already isn't! Are there any Consumer Action groups that would take this on?

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I notice that I have an $11.99 charged to my Discover Card from Great Fun. I have not signed up for anything with them. I have not been able to contact them via phone as of yet. How can one protect themselves from such happenings?

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I have also been having trouble with Great Fun when I never signed up for it. $12.99 per month and get nothing but a runaround when I call. I called American Express who was supposed to give me credit and take it off but I'm still getting charged. They are criminal I think. I am an elderly widow and have no interest whatever in their supposed benefits. Maybe I'll have to cancel credit card too.

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Same thing just happened to me. I used my credit card to purchase my credit report through True Credit. I clicked on a link while I was on hold and suddenly I am a member of Great Fun. I called them up and demanded they remove me from thier membership. They actually had the balls to try to convince me to keep it! They assured me that there would be no charge on my credit card and sure enough, it just showed up three months later. It's disgusting that they are able to get away with this. I am going to call my credit card company and dispute it.

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I just called them to cancel the membership I never signed up for I was able to cancel and they are refunding the 12.99 that they just took out yesterday the # I called was 800 424 7771... good luck

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same here. except i was on Fandango. it told me i could refund 75% of my purchase so i clicked on it. but then it told me i was signed up for a "free 30 day trial membership" with great fun and it had taken my credit card information off of Fandango. i cannot believe websites such as FAndango, Orbitz, etc, don't have customer privacy policies to prevent third parties from retreiving our personal information. i will be complaining to Fandango. i called great fun to cancel my "membership", and 5 minutes later they said i was good to go and i wouldnt be charged. i'll be doulbechecking my billing statement for that...apparently you can't rely on them at all.

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This happened to me through priceline. I used my American Express card once and my Mastercard another time. Both cards are being charged for $11.99 a month. I got the phone number from my credit card statement.When I called and asked them about it they informated me that you are automatically signed up for membership as soon as you click the popup to read about the 15% discount. I have cancelled both my cards.

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same here. i booked a trip through Orbits. i did not request a membership with "Great Fun." I didnt know what the charge was on my credit card.

I called the 1-800-290-8602. After being prompt address, zip and spelling of name, i was transferred to a customer assistant. the line goes dead. i repeated the process twice. still no customer service rep.

I am disappointed with the Orbitz website. I guess this is how the money you save is being used.........

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The same thing is happening to me. Now when I call, I am told to call back during normal office hours and no-one is there - ever.

Any advice?

Do you have the greatfun website address?

Thanks

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THAT IS TRUE. Orbitz has stolen thousands of credit cards numbers by the use of Great Fun and THEY have stolen thousands of million dollars from their customers without permission.

ORBITZ is now being investigated by the INTERPOL and probably will face an International claim of about several million dollars. It is one of the biggest frauds in the history of Internet.

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Same thing is happening to me - I'm now being charged $9.99

by these bandits!

That'll keep me from using Orbitz!

Can't believe that our gvt - which has a rule for everything- let's a company get away with this...............

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I had the exact same problem. I went through the first few pages of "Great Fun", but never signed up for their 2 "Free" months of membership. Oddly, I was charged 12.99 in the first of 2 "Free" months that I didn't sign up for. When I saw what a jerk around the site was, I closed it without signing up. Apparently, they'd logged my info from Orbitz and screwed me on the billing.

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I too was appalled to learn that "TLG Great Fun" has begun charging my credit card $10.99 per month...for nothing that I use...after I made a travel reservation. They are getting an earful tomorrow.

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I have the same problem as you, except, I did call to cancel the membership. They assured me that it would be canceled. Now the bill is showing up on my credit card statement. I am really upset. I am considering legal action against Obitz.com and Greatfun.com