Circuit City - Samsung 225BW Widescreen LCD Monitor

Circuit City - Concord Mills, NC

My wife purchased a widescreen LCD monitor on Dec. 17,

2006 for my Christmas gift. I connected it to my PC

and found that I would need to purchase a new video

card.

We went to Circuit City (Concord Mills, NC) to return

the monitor, but they relentlessly refused to waive

the 15% restocking fee ($60). We were unaware of the

policy, but it actually is posted:

1. Below the cash register (where one cannot see it

since the cashier is blocking it)

2. On the back of the receipt (which can only be

viewed after the purchase) and

3. At the return counter.

The worst part of it all is that they said that all

the major stores (specifically naming Best Buy) have

the same policy.

I went to Best Buy later that same day (Dec 26, 2006)

to purchase a video card. I found that their

restocking fee list does not include monitors. I also

verified with the salesperson at Best Buy that they

would accept the return of an opened monitor without

any restocking fee.

Either Circuit City was misinformed about their

competitions' policies or they were lying (as they

implied my wife was when she stated that she was

unaware of the restocking fee).

Obviously, I will never return to any store of theirs.

If someone starts a class action lawsuit, please add

my name to it.

__________________________________________________

Do You Yahoo!?

Tired of spam? Yahoo! Mail has the best spam protection around

http://mail.yahoo.com