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Product/ADT Security / Services: Home Security

 
Product/ADT Security / Services: Home Security

To whom it may concern

Customers should check their accounts to make sure that your payments

were applied to the your account and not someone elses....

 

Recently I received a phone call from ADT customer service dept to be informed

that I owed them money because they had inadvertently applied payments to my

my account from someone elses account.It to ADT 11 months to find their error!

 

 

In Aug. I had called to cancel my services (after 9yrs of services) and requested a final bill

A final bill was forwarded to me and I paid the final bill.

 

Now ADT is requesting me to pay them for something that they themselves have not

billed me for! I have called their customer service dept 2x and requested a payment history report to be fax and mailed to my attn., but I have not recieved anything.

 

If I owe ADT I would pay the bill immediately! Because I do not want a bad credit rating.

But ADT have not billed me.

 

Westchester Cty.

B.

From: Message Author (click here to email author)
Date: Thursday, 21-Dec-06 12:08:11 CST

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