Customer Service Complaint sky no: 131 768 996

As not knowing the price for the discounted package I thought I was getting this, but after ringing Caroline on 5/12/2006, I found out I was not getting any discount at all, although they knew this offer was on and had details of my ringing in June. A manager was ringing me back to sort this out. NOBODY DID.

Then tonight (15/12/06) I rang and spoke to Ian on cancallations and he told me to e mail you at customer care and this would be sorted.

I am disgusted that I was told that I would get the package 20% cheaper, and never did. I thought the