Highly disappointed

Hi,

I have been using Airtel in whichever city I have been to.

Just now I had a very bad feeling with the customer care.

I recharged my prepaid mobile phone with Rs. 360 from ICICI bank.

I got only Rs. 120 in my account instead of Rs 167.

Now when I am trying to contact the customer care ( 5 times already ), no body is giving me the proper answer. They are cutting the lines, keeping me on hold of 15-20 mins.

Although I have broadband and two personal mobile numbers from Airtel only.

Please resolve this.

Cheers,

Siddhartha

+91 9900387958