Private name & e-mail

internet company Encompass USA aka tea haven .com..Cyndi Tai

P.P Box 4757

Santa Clara. Ca. 95056

August 3 I ordered tea from this company. The tea is called Wu-Long

Loss tea and the page states that in a study published in August 2003

edition of the journal of medical investigation, scientists from

Japan's University of Tokushima school of Medicine found that people

who drank Wulong experienced over 157% greater fat burning results than

those who drank the same amount of green tea, saying it was the hottest

diet aid today.

When I got this tea the box did not state one thing about diet tea and

it was oolong tea

(which can be bought in any market.)

When I contacted Cyndi August 11 about this she told me Wo-long tea

when translated into english was oolong green tea and that they are

the same tea which on the declaration of the study in Japan it clearly

states they are not. On the web page the tea is described 100% Wo-long

tea.

I e-mailed the company with complaints aug 15 telling them I thought

they had misrepresented the product. E-mail was not acknowledged.

Aug 23 I e-mailed the company again with the same complaint. My reply

was the company did not understand my complaint and they do not give

refunds and now Cyndi is telling me green tea has many health benefits,

which might be true, but I bought it as a diet tea.

I think this company is conning people as no where on the web page is

oolong tea mentioned. I would not have bought this tea had it mentioned

oolong green tea.