Ailbris

I ordered a book from Alibris over 7 weeks ago. The book still has not arrived and my credit card has been billed. I have made 4 attempts to contact them by e mail and 2 attempts by leaving a message on their automated answering system. No one will return my calls or my e mail. You can not speak to them in person, you can only talk to their automated computer.

Alibris provides the worst customer service I have ever seen from an online company. Do not use them!!!!

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I bought a book that took 3 weeks to ship and when I got it I was charged a second time for shipping. Did you ever get ahold of them, if so how?