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This complaint concerns A1 Marketing Unlimited, Inc. of 77 Court Street, NH, Suite 1008, Laconia, NH, 03246, 1-888-366-5670 or 1-866-519-3950.

I received an unsolicited phone call from Kim Milbraith, a sales representative of A1 Marketing Unlimited, Inc. ("A1") in December 2005, offering the service of helping me to rent my timeshare. Ms. Milbraith said that there was a high demand for this type of vacation package, and briefly described the process and benefits of using A1 Marketing. I was not sure of how many points were available in my points package, and Ms. Milbraith offered to call the timeshare company, Fairfield Resorts, and call me back.

My initial impression was that A1 was a legitimate and trustworthy company because they were able to access my account information from Fairfield, and my impression was that A1 had a business relationship with Fairfield.

Ms. Milbraith called me back on December 30, 2005. She described in detail the rental process, and said there was a "guaranteed rental" at a "base price" of $2200. She said that A1 would showcase the property and give tours. I agreed to contract with A1, and Ms. Milbraith then took my information and had Travis Allen from A1's Verification Department call me so that I could provide credit card information.

Over the next week, I began to have reservations about the contract. On Friday, January 6, 2006, within the 10-day limit, I faxed a cancellation notice. Within minutes, I received a call from Keith Dukta, who described himself as Marketing Manager, saying that there was a pending offer on the property. I told him that I had just faxed a cancellation notice because I’d started to think that I had made a bad decision. He told me that A1 is one of only four companies that are licensed to rent and resell timeshares. He was very convincing, and I thought that if there was an offer to rent already, that I should give A1 another try. I told him that I would resign the contract and sales slip and send it again.

I planned to send the contract the following Monday, but my daughter became ill and I did not go to work. When I returned to the office on Tuesday, January 10, there was a voicemail message from Travis Allen, which I transcribed. In part, Mr. Allen said, "I do have some offers on your RCI property. However, we are holding all offers until we receive the sign-and-return. I’m expecting to receive a sign-and-return as per Keith Dukta that had spoke to you not too long ago." I faxed the contract and credit card sales slip on January 13, 2006.

By January 27, I had not heard from A1 again, and I attempted to call both Keith Dukta and Travis Allen. I received a call back from a woman who said she was Mr. Allen’s assistant. She said that he was unavailable. I told her that I thought there had been offers to rent my timeshare, and that I’d been expecting a call. She said that she was the person presenting my timeshare and that I should have an offer "real soon." Mr. Allen himself called me about 10 minutes later, and I complained that I’d renewed the contract because I thought there were pending offers. Mr. Allen said that he would check my account and that he or someone from the corporate office would call me back.

On January 31, 2006, someone named Lisa left a voicemail at my home number. She said that there had been some inquiries, but no offers. She said that I would receive a call when there was an offer.

I then realized that Keith Dukta and Travis Allen only called me because I had faxed in a cancellation of the contract. They lied about or at least mislead me to believe that pending offers to get me to sign the contract again. Because I signed a contract, I feel that it is pointless to call them again. However, because I believe I was deceived into re-signing, I think I should receive a refund of the $399.