Columba House/BMG DVD Service

Columbia House DVD Club/ Headquarters New York City, NY/ Indianapolis, IN

I had a complaint over $2.00 with this company. To get it resolved, I had to email customer service multiple times. I waited through the night for their reply. Slow as snails, they did, all five times. The fifth time I guess it worked.

I threatened right back at all their harassing mail. I threatened to write the following:

US Federal Trade Commission

1-877-382-4357

Stuart Goldfarb, President and CEO of Columbia House / BMG

Bill Ostroff, Vice President

Paula Batson @ phone 212-930-4531 for the BMG Direct Division

Email User

Andrea A Hirsch @ phone 212-596-2700 for the Columbia House Company

Email User

......this is the best one.....the investors for the company in NYC

John Ford

The Blackstone Group

phone 212-583-5559

Email User

www.blackstone.com

.....this is a number to call to leave a voice mail at Columbia House.....1-317-542-6000

Fax them at 317-542-6090 or 1-800-590-6656

Be persistent and print everything, copy everything.....why not? They do.