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Computer from Aaron's sales and lease ownership

 
Computer from Aaron's sales and lease ownership

I leased a Computer from Aaron's sales and lease ownership in Prescott Valley, AZ. I had the computer for a month and never really used it I decided that it was not worth my keeping it as I am not using it. I went to the store to return it when the manager came to the desk to process the return he told me that Aaron's was not in the business of short term leasing and was mad because I returned the computer. He went so far as to tell me that he would be losing $350, because I returned the item. I am sorry but this IS NOT how a business should be ran I work in the retail industry and a customer should never be told that you’re mad at them. I don't care how pissed you are you never tell a customer that. I have rented items from Aaron's, RentWay and rent-a-center before I will NEVER be coming back to this establishment again. I will be telling everyone that I talk to about the service that I received from Mr. Compton at the Prescott Valley location it is no wonder that they need help. If this is how they treat the customer's how do they treat the employees? I have purchased stuff from Aaron’s before in Illinois and in Indiana and had great customer service, but this store the people were nothing but rude and not customer service orientated. I will be posting this in a chat room to let other people know what to expect from the Prescott Valley Aaron’s. I hope this problem can be fixed for other customers because if this is how business is conducted in this stores I am surprised you are still in business.

From: Message Author (click here to email author)
Date: Thursday, 10-Aug-06 16:39:37 CDT

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Keyword Tags

computer
lease
ownership
sales
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