The pathetic servise of Hollard Insurance in SA

Im quite sure that the worst motor insurance is Hollard Direct. When i

had an accident with my car it took me over a month to get my car fix,

and all that needed to be done was to replace the bumper! whenever i

called i the call centre agents would hang up on me or leave me on

hold for record long time.My claims consultant was totally

unreachable. It took him 9 hours to contact me once i put in my

claim.He was rude and told me that i was impatient. Then he sent my

Authorisation to a panelbeater that was far from my home.Hollard

really has disgusting service. The worst Part is that a small little

accident took over a month to fix and my insurance still made me pay

insurance that month.

I regret ever taking out insurance with them. they gave DISGUSTING service

Zubeida Mahomed, JHB