CompUSA Failed to fix my laptop but charged me anyway!

I brought my laptop into CompUSA on 3/13/2006 to fix a malfunctioning screen.

I was charged $139.00 up front. I was never contacted about the status of the

repairs. After 2 weeks I contacted CompUSA and was told the part was on back

order. On 4/6/2006 CompUSA contacted me that the laptop was fixed. I picked

up the laptop late Friday 4/7/2006 and paid $147.69 for the part. After just

a few hours of use the screen again malfunctioned. I called CompUSA but their

service department was closed. Monday 4/10/2006 I returned the laptop to

CompUSA. I never heard from CompUSA until I stopped into the store on

4/24/2006. I was told that the LCD screen needed to be replaced for

$1,081.85! I refused the repair and when I asked to be credited for the

$147.69 for the part that didn't fix the problem. I was told that since it

was working when I picked it up they would not credit me for the part! I

protested saying it had not fixed the problem and that I shouldn't have to

pay for their incorrect diagnostics. It is at this point that Service Manager

Phil Tieves accused me of breaking the laptop intentionally. Stunned, I took

my still broken laptop home and filed this report.

What do I do now????

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