Complaints.com

design savers health plan

 
design savers health plan

Design Savers Health Plan


In short, my company filed bankruptcy and my wife was pregnant. We

needed health insurance. Good luck with a pre-existing condition.

Design Savers to the rescue... or so I thought. It is not health

insurance. I knew this before hand but I wanted to see how they

could help. They have helped me in one way, maybe two. One: they

helped me lower my account balance in my bank account, and Two: you

better believe I research a lot more before I give any info out to a

company...that lesson only cost a few hundred bucks.


After receiving the packet in the mail and going over it, I

immediately called to cancel before any funds went through. After

calling all I got was a recorded message (It was past 9 pm so I

thought "No big whoop.") The message indicated that if I want to

cancel my account I should not call the bank and cancel the

transactions. The only way to cancel was through e-mail.


Fat chance on the email. Every time I emailed it was undeliverable.

EVERY time! The last unsent email said something like permanent

damage to the address or internal damage. Most emails returned

undeliverable after 4 hours of constantly trying to deliver.


I finally got through to speak with a "customer service"

representative...if you want to call this person that. She asked me

to hold...of course. "One of our systems is down at the present

time. May I have your number to call you back?"


At this time...I am still waiting for a phone call. I have my

attorney doing some dirty work. I am contemplating my only other

option... wich is getting a new bank account and or debit card...and

this means that all of my other "GOOD" debits will have to be

changed. I will now have to call, email, fax, write, etc. all of

the other accounts that I use this card with and set up new accounts.


In closing, RUN! RUN! RUN! Not worth the hassle, money, frustration,

or anything really.


PS- the salesman are very trained. Please don't think twice. They

prey on the needy! (remember me and the wifey were pregnant and not

insured...I bet if you are still contemplating you are needy too.)

Again, learn from others mistakes.


RUN. FAST. QUIT THINKING ABOUT IT. RUN.


Addison Hollands

Email User

From: Message Author (click here to email author)
Date: Tuesday, 18-Apr-06 10:31:17 CDT

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

design
health
plan
savers
Search our consumer complaints database
Browse complaintsdatesdates