Craftsman 18" Gas chainsaw/ extended warranty

I have a Sears Craftsman 18" gas chainsaw that's about 1 1/2 years old. When I got it I used it for about 2 months and then did not used it for a few months until winter came and I need firewood. I work find until one it would not idle they became hard to start. I took it to my local Sear store they sent it in for repair it was past the 12 month warranty so I paid around $60.00 to have it repaired they said it was the fuel cap was leaking air (this was in April 2005). Sears sent me the paperwork for and extended warranty I purchased it $100.00 for thee years, About 2 weeks before Thanksgiving I went to use the saw after I had cut about 1/2 a truckload wood the saw started doing the something would not idle and hard to start. I took it back to Sears at Linton, Indiana where it was purchased from he look it up on the computer and told me it was covered by warranty they sent it in and told me it would be about a week. After 2 weeks I had my wife stop at Sears in Linton, Indiana the manager Vic said it had not come back yet, she ask him to check and see why. The next day he left a message on my home voice mail that it was going to cost me $139.00 to repair the warranty would not cover it, because it was abuse and had not been lubricated. That is no way no how true, I mixed the 2 cycle oil with the gas as prescribed in the owners manual and also used bar oil so there is no way that it did not receive lubrications

Now this is my case the charged me the first time for the repair and said it was the fuel cap and charged me $60.00 and now under the extended warranty I purchased from Sears they are telling me it is abuse. I think their whole service center is set up to rip off the consumer because if it was abuse why would they have not said this the first time? Now I believe the just don't want to fix it because it has to be done with the warranty.

I have call the Sears national complaint line and have also filled a complaint with the BBB, my next step is to file in small claims court.

Let me sum it up with this the saw cost was $149.00 plus tax, the first repair was $60.00 and $100.00 they want to charge me another $139.00 to repair it. If I would have purchase about the same chainsaw from Wal-Mart if would have cost $139.00 and if I would have this bad of problems they would have just replaced it. I was under the impression that I was buying quality because it was Sears and Craftsman.

I would never recommend that anyone buy anything from Sears to include their warrantees.

Daniel Hurley, Tsgt, IN ANG

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