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Target store refusing to exchange gift

 
Target store refusing to exchange gift

I am a long time customer of Target and I spend alot

of money there for all my everyday essentials,

birthday gifts, clothing, shoes, food etc.

 

I could not believe the evening I went to the Target

store in Redlands, California. My son received a pair

of pants a size too small, and I went to exchange them

for a bigger size. Since I had went 3 times without a

receipt, Trisha, said there was nothing she could do

for me, which I know is not true. She gave me a card

with a 1-800 number and I immediately called and some

guy answered.


He told me he understood my frustration, but there was

nothing he could do, it was corporate policy. I

explained to him all I wanted was an, "even exchange."

I did not want store credit or money back.I became so

angry that I asked him if Target is willing to lose

customers over a pair of boys jeans.


It was soooo petty, I don't need to exchange anything

out of theft. I asked him to look up my credit card

and he could see my history of purchases ( which are

in the thousands, I'm sure), and he would find a pair

of jeans, because I buy weekly at target. He said he

couldn't since I had stated it was a gift.


OK, well I came to the conclusion that I was not a

valuable "guest", and I stated I would do my absolute

best not to shop at Target anymore. I USE TO LOVE

TARGET, BUT TARGET NEVER LOVED ME. OH WELL, I'LL SHOP

ELSEWHERE. I'm telling everyone, I know and word of

mouth gets around really quick!


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From: Message Author (click here to email author)
Date: Monday, 12-Dec-05 16:29:40 CST

Business: Reply Online   Consumer: Comment On This

 

Keyword Tags

exchange
gift
refusing
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